Elite Home Health Care · 13 hours ago
Director of Operations
Elite Home Health Care is a licensed home care agency providing professional services in the New York Metropolitan area. The Director of Operations is responsible for maintaining operational efficiency, driving performance and growth, and ensuring high-quality customer service while overseeing recruitment and compliance with regulatory standards.
Health CareHome Health CareHospital
Responsibilities
Ensure the smooth and efficient operation of the branch location, overseeing daily activities to optimize performance and resource utilization
Develop and implement strategies to drive performance and achieve growth targets, fostering a culture of excellence and accountability within the branch team
Lead the recruitment process for field staff, collaborating with HR to attract, select, and onboard qualified candidates who meet the organization's standards
Supervise the scheduling and coordination department, ensuring efficient scheduling of resources and timely delivery of services to meet client needs
Champion a customer-centric approach, ensuring that all interactions with clients reflect a commitment to providing exceptional care and service
Qualification
Required
Minimum of 3 years of experience in a managerial role, preferably in the healthcare industry, demonstrating strong leadership and team-building skills
Above-average interpersonal skills with the ability to inspire and motivate staff, build rapport with clients, and collaborate effectively with internal and external stakeholders
Excellent verbal and written communication skills, with the ability to convey information clearly and persuasively
Knowledge of healthcare operations, regulations, and industry trends
Proven track record of driving performance improvements and achieving business objectives
Strong organizational and problem-solving abilities, with the capacity to prioritize tasks and make sound decisions under pressure
Commitment to upholding ethical standards and fostering a positive work environment
Preferred
Bachelor's degree in healthcare administration, business management, or related field preferred
Benefits
Medical Insurance
PTO & Sick Time
Referral Program
Company
Elite Home Health Care
Elite Home Health Care is a home care agency providing home care service company. It is focused on personal care aides and others.