Ntara · 14 hours ago
Sr. Technical Business Analyst
United States
Full-time
Remote
Senior Level
6+ years expNtara is a leading PXM consultancy that helps manufacturers and brands modernize their digital ecosystems. The Senior Technical Business Analyst will work closely with the Solutions Engineering team on planning, design, and documentation of large-scale technical initiatives, acting as a strategic partner and translating client requirements into executable plans.
ConsultingHealth CareManufacturingSEOUX Design
Responsibilities
Serve as a trusted delivery partner to clients, building strong relationships and deeply understanding their business goals, workflows, and technical landscapes in support of engineering-led initiatives
Drive delivery-focused system and solution strategy using deep PXM expertise to align implementation approaches with long-term business objectives
Partner with client and internal leadership to define, prioritize, and maintain digital roadmaps and multi-phase delivery plans
Lead complex system enhancement and optimization initiatives, from discovery through implementation, testing, and deployment
Provide technical leadership to Technical Business Analysts by delegating work, reviewing and validating deliverables, mentoring best practices, and serving as the primary escalation point for delivery-related questions and challenges
Own problem-solving across all aspects of PXM implementations, including data, integrations, workflows, and user experience
Participate in stakeholder interviews by engaging in technical discussions, asking clarifying questions and translating business needs into clear, actionable technical requirements for solutioning
Lead documentation and solution planning for PIM, DAM, ecommerce, CMS, and related enterprise systems, ensuring consistency, quality, and alignment across all technical requirements for solutioning
Produce clear, executive-ready documentation, including: System architecture and process diagrams, Integration and data flow models, Schema-level attribute definitions, Attribute and data mappings across systems
Lead requirements gathering and author detailed functional and technical specifications
Ensure delivery of high-quality, scalable, and maintainable solutions that meet client expectations
Champion continuous improvement by contributing to process enhancements, templates, and delivery standards
Support and guide management efforts for both clients and internal teams
Maintain an average 80% billable utilization rate, inclusive of client delivery and approved internal initiatives
Accurately track time and work effort in accordance with Ntara standards and project expectations
Proactively communicate availability, capacity constraints, and delivery risks to project management
Balance utilization expectations with delivery quality, technical leadership, mentoring, and internal contributions
Qualification
Required
Bachelor's degree in Information Systems, Computer Science, Business, Digital Media, Engineering, or a related field preferred
Equivalent professional experience may be considered in place of a formal degree
6–10+ years of progressive experience as a Technical Business Analyst, Business Systems Analyst, or similar role
3+ years working on large-scale, enterprise digital platforms (PIM, DAM, CMS, ecommerce, or MDM), or other data-heavy applications
Demonstrated experience leading complex, multi-system implementations and integrations
Demonstrated leadership capabilities, including mentoring and influencing cross-functional teams
Proven ability to analyze and model large, complex datasets
Deep experience with PIM platforms (e.g., inRiver, Akeneo, Salsify, Censhare)
Knowledge and experience with complex multi-system application architectures
Knowledge and understanding of the principles of APIs as required to define a system integration architecture
Hands-on experience using REST APIs
The ability to read and follow logical paths of code (e.g. ASP.NET, Java, JavaScript, VBA) to support integration design, troubleshooting, and effective collaboration with development teams
Take ownership of delivery quality and technical coherence across assigned initiatives, ensuring solutions meet documented requirements, align with architectural intent, and are delivered in a scalable, maintainable manner
Preferred
Advanced coursework or certifications in Business Analysis, Systems Architecture, Data Management, or Agile delivery are a plus
Prior experience in a consulting or agency environment, managing multiple concurrent clients and billable work, strongly preferred
Familiarity with Azure infrastructure and hosting environments is a plus
Experience with Master Data Management (MDM) concepts and implementations a plus
Ecommerce platform experience, including integrations and deployments is a plus
CMS platform experience (e.g., Kentico, Optimizely/Episerver, Sitefinity) is a plus
Experience with DAM platforms (e.g., Aprimo, Bynder, Cloudinary, Digizuite) a plus
Benefits
This is a 100% remote work, U.S. based role. While the position is remote-first, there may be occasional travel for key client meetings, project workshops, or team gatherings. These instances are limited and scheduled with plenty of notice. (Working schedule in EST is preferred).
Competitive salary.
Collaborative, growth-oriented culture.
401K with matching contributions.
Top-notch employee healthcare options.
Paid vacation days, holidays, and personal days.
Opportunity to make a measurable impact.
Great Place to Work® Certified™ Company
Company
Ntara
Ntara is a digital transformation agency for multi-channel enterprises in manufacturing, healthcare and technology.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
B
Buddy Fontaine
CFO
Recent News
2025-04-22
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