Data Center Technician, DCC Communities jobs in United States
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Amazon Web Services (AWS) · 8 hours ago

Data Center Technician, DCC Communities

Amazon Web Services (AWS) is seeking Data Center Technicians to support customers in multiple locations. The role involves ensuring overall availability and reliability of data center operations, participating in incident response, and collaborating with various teams to maintain high service standards.

Agentic AIConsultingDevOpsInformation TechnologySoftwareWeb Development
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Responsibilities

Performing server rack installations, hardware break-fix on various components, troubleshooting network issues, and responding to operational incidents that impact service availability, escalating to senior technicians and management as needed/required
Serving as a primary contact point for both internal and external stakeholders, including engineers, software developers, vendors, and contractors
Performing on-call duties and participating in scheduled maintenance and change management activities
Contributing to documentation and process improvement initiatives based on your analysis of operational issues
Helping to train and onboard new team members

Qualification

Computer hardware troubleshootingComputer networkingProblem resolutionDocumentation skillsEffective communication

Required

2+ years of computer hardware troubleshooting and repair experience
1+ years of computer networking experience
High school or equivalent diploma
Ability to work in an environment that operates 24/7 with an ability to participate in primary responder rotation and provide after-hours support as needed
Regularly lift and/or move up to 40 pounds; and participate in group lifts for 41+ pounds
Working in cramped and/or elevated and/or noisy environments
Bending, lifting, stretching, reaching, standing and walking for up to 8+ hours a day
Ascending and descending ladders, stairs, and gangways safely and without limitation
Willingness to work both independently and with a team
Work prioritization, organizational skills, effective communication, and the ability to react quickly
Reliable personal vehicle and valid driver's license to travel within the regional work area

Preferred

Experience dealing effectively with customers during problem resolution and operating efficiently under pressure

Benefits

EAP
Mental Health Support
Medical Advice Line
401(k) matching

Company

Amazon Web Services (AWS)

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Launched in 2006, Amazon Web Services (AWS) began exposing key infrastructure services to businesses in the form of web services -- now widely known as cloud computing.

Funding

Current Stage
Late Stage
Total Funding
unknown
Key Investors
BIRD Foundation
2025-01-22Grant

Leadership Team

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Matt Garman
Chief Executive Officer
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Anand Desikan
CTO, CXO Advisor, and Enterprise Technologist
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Company data provided by crunchbase