Casual Fridays · 13 hours ago
Social Media Account Manager - (Dallas, TX)
Dallas, TX
Full-time
Hybrid
Entry Level
1+ years expCasual Fridays is a digital marketing agency specializing in social media management and strategy for hospitality brands. The Junior Account Manager will lead client relationships, develop social media strategies, and ensure alignment with client goals while managing multiple accounts.
Marketing & Advertising
Responsibilities
Own and manage client relationships end-to-end, representing Casual Fridays to local and national clients across all U.S. time zones from onboarding through renewal
Lead client discovery and onboarding to establish goals, priorities, expectations, and success metrics
Develop and manage social media strategies that align with client goals and business objectives
Amplify client objectives through both organic and paid social approaches, including managing social media advertising strategy and performance
Lead monthly client calls and ongoing strategic communication, setting agendas and guiding decision-making
Oversee project management across multiple U.S. time zones, ensuring timelines, priorities, and resources are aligned
Delegate execution work clearly and consistently to the Support Team and Content Specialists
Ensure all client deliverables align with strategic intent before delivery
Analyze social media performance in the context of business objectives, translating results into insights, decisions, and next steps
Prepare and present regular client reporting with clear recommendations
Identify client challenges and proactively propose solutions, including upsell and account growth opportunities
Generate strategic ideas to evolve and improve client social media presence
Work independently and manage time effectively while balancing multiple client accounts
Stay up to date on trends and changes in the social media landscape to inform strategy and recommendations
Qualification
Required
Bachelor's degree from an accredited university in Marketing, Business Administration, Communication, Journalism, or English or equivalent experience
Excellent creative skills for social media
Strong ability to create engaging photo & video content with an iPhone
Social Media Marketing experience (1-2 years minimum)
Client account management experience (1 year minimum)
High level of familiarity with online social channels
Familiarity with appropriate social channel analytics and how to interpret and communicate them
Thorough understanding of the planning, creative, and production processes needed to implement a successful social media presence
Knowledge of the current social media landscape and able to speak to trends
Must be tech savvy; comfortable with smartphone apps and technology
You know how to properly write AI prompts
Efficient problem solver with excellent written and oral communication skills
Confident in presenting ideas and results to clients and groups
Preferred
Meta Ads experience preferred, but not required
Agency or startup experience
SEO experience is a plus
Hotel, hospitality, or tourism experience is a plus
Benefits
Health, dental, and vision insurance options
401K with match
Remote work environment
Unlimited Paid Time Off
Collaborative, strategy-focused team culture
Company
Casual Fridays
Welcome to Casual Fridays, where hospitality meets innovation.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase