Providence · 4 hours ago
IS Applications Analyst, Athena IDX FRM MCA, Virtual
Providence is a healthcare organization focused on patient-centered care, and they are seeking an IS Applications Analyst to enhance their healthcare information systems. The role involves designing solutions, leading project teams, and collaborating with clients to optimize application usage and streamline workflows.
Hospital & Health Care
Responsibilities
Design Smarter Systems: Analyze user needs and craft solutions that simplify and streamline moderately complex workflows
Lead the Way: Coordinate project teams, mentor newer staff, and keep everyone aligned with clear direction and training
Stay Ahead: Spot potential roadblocks early and pivot quickly to keep projects on track
Make a Big Impact: Deliver professional, scalable solutions for a large, multi-facility healthcare organization that relies on your expertise
Partner with Clients: Collaborate closely with clients to uncover data and information needs, providing insights on topics from simple to highly complex
Maximize Application Value: Help customers get the most out of Athena IDX FRM MCA resources, creating clear, actionable documentation when needed
Drive Business Success: Work with internal teams to design and support solutions that meet business goals—using your expertise and judgment to recommend the best path forward
Champion Service Excellence: Build strong, positive relationships with patients, families, staff, and community partners to maximize productivity and trust
Apply Technical Mastery: Use industry standards and advanced concepts to solve moderate to highly complex problems, while mentoring team members in tools and techniques
Document & Define: Prepare and refine workflows and documentation in collaboration with stakeholders for clarity and consistency
Lead & Support Projects: Take ownership of smaller initiatives and assist project leaders on larger efforts
Analyze & Innovate: Synthesize data and knowledge to evaluate multiple solutions for complex challenges
Maintain High Standards: Collaborate with peers to create, maintain, and continuously improve documentation standards
Manage Risks & Issues: Identify, communicate, and escalate issues diplomatically, assisting in root cause analysis and troubleshooting
Translate Needs into Action: Convert business requirements into system configurations and workflow validations
Test & Validate: Build test plans, support testing and upgrades, and coordinate with key stakeholders
Plan for Success: Organize downtime, change management, maintenance, and upgrades to ensure smooth operations
Stay Flexible: Travel as needed and perform rotational on-call responsibilities
Deliver Results: Set and achieve goals aligned with organizational mission, quality, budget, and customer expectations
Qualification
Required
Bachelor's Degree in Computer Science, Business Management, Information Services -OR- a combination of equivalent education and experience
4 or more years of industry related experience
Preferred
3 or more years of Healthcare IS experience
Application experience
Within 90 days of hire: Epic Certification
Certifications in software applications, technology infrastructure, or clinical specializations
4 or more years of AthenaIDX, EDM, Informatics experience
Experience with Optum PSI / PPS / Easy Group
Experience with Optum CES
Deep understanding of Athena IDX FRM MCA or similar healthcare revenue cycle systems
Ability to analyze user needs and design streamlined workflows
Experience leading projects, mentoring staff, and keeping teams aligned
Strong organizational and planning skills for managing timelines and deliverables
Ability to apply industry standards and advanced concepts to solve complex problems
Excellent communication and interpersonal skills for partnering with clients and internal teams
Ability to uncover data needs and provide insights for simple to highly complex scenarios
Skilled at identifying potential roadblocks, troubleshooting issues, and managing risks
Ability to pivot quickly and maintain project momentum
Company
Providence
Every day, 119,000 compassionate caregivers serve patients and communities through Providence St.
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-09-23
2025-09-13
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