NEOGOV · 14 hours ago
Department Assistant I-II
Tulare, CA
Full-time
Onsite
Entry, Mid Level
$43K/yr - $58K/yr
1+ years expNEOGOV is seeking a Department Assistant I-II to join the City of Tulare's Public Works department. This role involves providing essential administrative support, managing records, and delivering excellent customer service to the public.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Providing general office support (word processing, data entry, filing)
Managing telephone and counter reception
Assisting with basic financial tasks (processing invoices)
Maintaining accurate records and preparing reports
Plans, organizes, and carries out clerical assignments and special projects related to assigned area of responsibility
Performs a wide variety of general secretarial and clerical duties to support departmental/divisional operations; including filing, preparing payroll records, monthly reports, accounts payable, petty cash reimbursement, and ordering and maintaining office and other related supplies
Maintains accurate and detailed records, verifies accuracy of information, researches discrepancies and records information
Verifies and reviews forms and reports for completeness and conformance with established regulations and procedures; applies departmental and program policies and procedures in determining completeness of applications, records, and files
May perform cashiering duties; receives money and issues receipts; collects and accounts for service fees; maintain and account for limited office funds including a petty cash fund
Prepares, copies, collates, and distributes a variety of documents, including agendas, bid packages, contracts, informational packets, and specifications; ensures proper filing of copies in departmental or central files
Screens calls, visitors, and mail; assists public at front counter and directs public to appropriate locations and/or staff; responds to complaints and requests for information; assists in interpreting and applying regulations, policies, procedures, systems, rules, and precedents in response to inquiries and complaints from public; enters/tracks public calls into appropriate computer databases; directs callers to appropriate City staff as necessary
Composes, develops, types, formats, and proofreads a wide variety of routine reports, letters, documents, flyers, brochures, calendars, and memoranda; types from rough drafts, verbal instructions, or transcribing machine recordings; checks drafts for punctuation, spelling, and grammar; suggests corrections to drafts
Receives, codes, logs, schedules, and distributes service requests and work orders
Receives, opens, time stamps, sorts, and distributes incoming and interdepartmental mail; prepares and distributes outgoing mail
May prepare facilities for public use; sets up facilities for meetings and events; opens and provides information regarding facilities for users
Assists in the scheduling and coordinating of activities and operations of a City facility or facilities, including arranging for appropriate staffing
Compiles information and data for administrative, statistical, and financial reports; checks and tabulates statistical data; prepares and assembles reports, manuals, articles, announcements, and other informational materials
Organizes, coordinates, maintains, and updates departmental record systems; enters and updates information with departmental activity, inventory files, and report summaries; retrieves information from systems as required
Coordinates calendars and makes meeting arrangements; schedules meetings between City staff or between City staff and other groups or organizations; arranges for necessary set-up and materials to be available at meetings
Gathers, assembles, updates, and distributes a variety of department or City specific information, forms, records, and data as requested, including updating the website
Monitors and orders office and other related supplies
May coordinate workshops and classes; assists with special event programs; coordinates reservations and use of equipment and facilities
May act as a department representative within community groups to relay or obtain relevant information regarding departmental activities; provide presentations to community groups
May diagnose and perform routine maintenance related to computer hardware and software problems associated with the department's computers and related equipment
Prepares, processes, and tracks purchase requisitions for services and materials; coordinates delivery of services and materials; receives vendor invoices; prepares request for payment for department head approval
Performs other duties as assigned
Qualification
Required
Equivalent to the completion of the twelfth (12th) grade
Department Assistant I: One (1) year of varied clerical support experience, preferably involving some public contact
Department Assistant II: Two (2) years of increasingly responsible office support experience equivalent to a Department Assistant I at the City of Tulare
Possession of, or ability to obtain, a valid Class C California Driver's License
40 Words Per Minute (WPM) typing proficiency
Knowledge of departmental practices and procedures and applicable City policies
Knowledge of principles and practices of data collection and report preparation
Knowledge of modern office practices, methods, and equipment, including computer equipment
Knowledge of word processing methods, techniques, and programs; general accounting methods, procedures, and terminology; database and spreadsheet applications and programs; basic graphic publishing software
Knowledge of principles of business letter writing
Knowledge of basic principles of record keeping and cash handling
Knowledge of English usage, spelling, vocabulary, grammar, and punctuation
Knowledge of techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone
Knowledge of techniques for providing a high level of customer service to public and City staff, in person and over the telephone
Ability to respond to and effectively prioritize multiple phone calls and other requests for service
Ability to interpret, apply, and explain policies and procedures
Ability to compose correspondence and reports independently or from brief instructions; maintain records and databases
Ability to make accurate arithmetic computations
Ability to perform responsible clerical and secretarial support work with accuracy, speed, and minimal supervision
Ability to learn and understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities
Ability to learn, interpret, and apply administrative and departmental policies and procedures
Ability to organize, maintain, and update office database and records systems
Ability to file materials alphabetically, chronologically, and numerically
Ability to schedule and coordinate projects; set priorities; adapt to changing priorities; meet critical time deadlines
Ability to enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work
Ability to operate modern office equipment, including computer equipment
Ability to use word-processing, database, spreadsheet, and graphics software applications programs
Ability to use English effectively to communicate in person, over the telephone, and in writing
Ability to use tact, initiative, prudence and independent judgment within general policy, procedural, and legal guidelines
Ability to establish and maintain effective working relationships with employees and those contacted in the course of the work
Benefits
Members of the California Public Employees' Retirement System (PERS).
City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance.
An opt-out plan is also available.
Life insurance - $20,000 coverage.
10 working days vacation per year.
12 days sick leave per year.
15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays.
Flexible benefit program - IRS Section 125 Plan.
Deferred compensation plan - 457 Plans available.
City sponsored employee health care clinic - Services include: general medical care and health and wellness coaching. No deductibles, co-pays, or out-of-pocket expenses.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
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