IT End User Services Specialist jobs in United States
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CommonSpirit Health · 17 hours ago

IT End User Services Specialist

CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, dedicated to building a healthier future through integrated health services. The IT End User Services Specialist will provide technical support to staff, ensuring the smooth operation of their hardware, software, and IT services, while also managing support tickets and providing user training.

Health CareMedicalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Provides the desktop hardware deployment and implementation of low to medium complexity and cross functional programs or projects and/or provides support for the user community with high complexity
Performs troubleshooting for highly complex hardware, software and system problems for multiple device types
Works on multiple projects as a project team member. Acts as a subject matter expert in one or more areas
Responsible for working with customers in the support, maintenance and deployment of desktop hardware as well as the information support processes
Responds to incidents, diagnoses and resolves complex problems and provides guidance to other team members. Contributes to knowledge management database for problem reporting and resolution. Escalates issues when necessary. Integrates with problem management and performs root cause analysis when necessary
Responds to customer requests of high complexity. Interacts with the customers in a courteous and professional manner

Qualification

Technical supportTroubleshooting skillsHardware deploymentHealthcare experienceCustomer service

Required

Associates degree or technical institute degree/certificate and 4-6 years relevant experience

Preferred

Healthcare experience

Company

CommonSpirit Health

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Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

H1B Sponsorship

CommonSpirit Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Wright Lassiter
Chief Executive Officer
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Christine Brocato
System VP, Strategic Innovation
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Company data provided by crunchbase