Desert Hospitality Management · 6 hours ago
Building Facilities Manager/Building Service Specialist
Knoxville, TN
Full-time
Onsite
Mid, Senior Level
3+ years expDesert Hospitality Management is seeking a Building Facilities Manager/Building Service Specialist to support the General Services Administration (GSA) Public Building Services. The role involves improving customer satisfaction with building services, maintaining real property assets, and ensuring quality facility-related services while managing on-site operations and tenant relations.
Hospitality
Responsibilities
Coordinating all on-site building operations, maintenance, alterations, cleaning, recycling, concessions, safety, environmental, and security activities. Point of contact with customer agency personnel in designated GSA owned or leased buildings
Receiving written or oral customer requests for service, complaints, and other issues and coordinates appropriate action or resolution (Custodial or maintenance service calls, security, coordination of emergency responses, reimbursable activities, contractor coordination and scheduling, conference facilities, concessions, and parking)
Investigating, determines, and coordinates the need for repairs or enhancement projects in Federal or leased buildings
Analyzing and monitoring the impact on building systems and equipment to determine facility capability in meeting customer needs
Preparing reviews and/or considers lifecycle condition analysis and similar assessments and from those findings, integrates and quantifies requirements into a scope of work for the project
Preparing specifications for, estimates and monitors repairs by contractors to all items of operating equipment and utilities including electrical systems, water supply and sewage systems in addition to repairs necessitated by damage to buildings due to fire, storms, vandalism, etc
Participating as the on-site representative of ownership, responsible for all aspects of tenant relations, building operations and maintenance, property improvement, tenant build-buts, expense management, contract administration, and staff supervision
Qualification
Required
Requires 3 – 5 years of experience performing the following duties:
Under the general supervision of the Senior Real Property Manager, this person serves as the technical specialist/advisor for all construction, mechanical, and other building service (maintenance) related needs
This position serves for building operations and maintenance contractors, janitorial, landscaping, and other trades related to managing complex commercial office buildings
Assignments usually involve several projects in different stages of construction at any one time and in multiple buildings, both Government owned and leased, throughout the Property Management Center
Actively participate in in-house and on-the-job training to maintain technical proficiency, or training required to maintain current mechanical, or electrical, or plumbing certifications as required by respective trade or professional associations
Bachelor's degree preferred in Business Administration, Business Management or related field
Knowledge Means CostWorks, Microsoft Office Suite, and Project software. Outstanding customer service and interpersonal skills
Excellent written and oral communication skills, with the ability to communicate well with various types of audiences
Preferred
Building heating, ventilation and air conditioning systems
Construction processes, including reading of drawings, blueprint, and schematics Ability to effectively communicate
Organize and administer the overall building operation of a class “A: office building
Organize and complete multiple tasks. Strong oral/written communication
Self-Starter, driven and able to work with limited direction under target time lines
Collaborative personality enjoys and able to work effectively in a team-oriented environment
Ability to motivate and discipline as necessary
Facilitates open communication
Company
Desert Hospitality Management
Desert Hospitality Management is raising the bar for professional hotel management companies across the industry.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase