Regional Product Support Manager (Parts & Service) jobs in United States
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Papé Group · 8 hours ago

Regional Product Support Manager (Parts & Service)

positionDonald, OR
timeFull-time
remoteOnsite
senioritySenior Level

Papé Machinery is a premier John Deere dealer seeking a Regional Product Support Manager to oversee parts and service operations across five dealerships in Northern Oregon. This senior leadership role involves managing financial performance and developing teams to enhance customer satisfaction and profitability.

Customer ServiceIndustrial ManufacturingMachinery ManufacturingManufacturing

Responsibilities

Overall parts and service financial performance, including revenue, margins, and expenses
Leading and developing branch parts and service managers and their teams
Setting regional priorities, standards, and expectations aligned with Pape’ and John Deere
Improving efficiency through labor management, inventory control, forecasting, and WIP discipline
Developing future leaders and strengthening the management bench
Working closely with Sales, Precision Ag, and senior leadership to grow market share

Qualification

Financial managementPartsService operationsLeadership experienceTeam developmentDealership systems knowledgeMicrosoft OfficeCommunication skills

Required

Leadership experience in a capital equipment dealership (Ag, Turf, Construction, or similar)
Hands-on experience running parts and service with real financial responsibility
Comfort managing budgets, forecasts, and expenses
A track record of developing a team and improving performance
Working knowledge of dealership systems and Microsoft Office
Strong communication skills with customers, teams, and leadership
Valid driver's license with a good driving record

Benefits

401(k) & Roth 401(k) Retirement Plans with Company Match
Medical, Dental, Vision and Prescription Insurance
Flexible Spending Accounts (Flex Plans)
Life Insurance
Short- and Long-Term Disability Insurance
Employee Assistance Program
Online and Instructor-Led Training
Tuition Reimbursement for Training Programs
Progressive Vacation Plans
Sick Leave & Paid Holidays

Company

Papé Group

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Keeps You Moving® As a fourth-generation, family-owned business with more than 160 locations and 4,000 employee members, Papé serves the capital equipment needs of the construction, forestry, agriculture, warehousing, material handling, and trucking industries throughout the West.
dateFounded in 1938
location
Eugene, Oregon, USA
people-size1001-5000 employees
web-link
https://agriculture.papemachinery.com/

Funding

Current Stage
Late Stage

Recent News

Business Wire
ZeroNox Expands Into Industrial and Construction Markets with IndiCon Platform & Papé Material Handling Partnership
2023-08-23
Newswire
Papé Material Handling Named OTTO Motors Certified Dealer
2023-05-24
Newswire
Papé Material Handling Acquires Globe-Bay Area Forklift
2023-05-17
Company data provided by crunchbase