CoxHealth · 17 hours ago
Registration Quality-Training Coordinator
Springfield, MO
Full-time
Onsite
Entry Level
2+ years expCoxHealth is a leading healthcare system serving 25 counties across Southwest Missouri and Northern Arkansas. The Quality Assurance Coordinator role supports the Patient Access Services department by ensuring high quality work and service, promoting accountability, and facilitating continuous improvement in patient access functions.
Oncology
Responsibilities
Support the Patient Access Services department in the assessment of patient access functions
Ensure high quality work and service that both protects the financial well-being of the organization and promotes a positive experience for our patients
Promote awareness, accountability and continuous improvement
Assist in tracking and monitoring key process changes
Provide education and training to leaders and/or staff on QA-related procedures
Analyze trends in error data and coordinate with stakeholders on education and application development needs
Triage issues reported by other departments to coordinate improvement needs
Assist with oversite of compliance or identified risk areas
Assist in working patient access related billing exception edits (errors) as needed to analyze trends
Perform functional audits related to process changes and risk areas
Distribute assigned reports
Serve as subject matter experts for other staff
Assist with systems testing needs
Display exemplary Partners behaviors to fellow staff members
Qualification
Required
High School Diploma or equivalent
Able to multitask
Excellent verbal and written communication skills
Able to work independently and collaboratively in teams
Preferred
2-3 years registration, training and Revenue Cycle
Benefits
Medical, Vision, Dental, Retirement Plan with employer match, and many more!
Company
CoxHealth
CoxHealth focuses on cancer care, dermatology, diabetes care, emergency services, and more.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Kyle Brown
Vice President & CMCO
Matthew Turner
VP of Operations
Recent News
Springfield Business Journal
2026-01-22
Springfield Business Journal
2025-12-24
Springfield Business Journal
2025-12-22
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