IT End User Services Specialist jobs in United States
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CommonSpirit Health · 8 hours ago

IT End User Services Specialist

CommonSpirit Health is one of the nation’s largest nonprofit Catholic healthcare organizations, dedicated to building a healthier future through integrated health services. The IT End User Services Specialist is responsible for the installation, maintenance, troubleshooting, and repair of various computer workstations and peripherals, while also ensuring the integration of these systems within the enterprise infrastructure.

Health CareMedicalNon Profit
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H1B Sponsor Likelynote

Responsibilities

Responding to incidents and problems, and fulfilling requests
Understand the business implications of computer hardware and system issues allowing them to appropriately set incident severity levels
Troubleshoot a wide variety of technical problems and engage parties in other areas of IT to address problems
Understands the technical infrastructure and requirements of the hardware in their respective area and how it aligns to enterprise infrastructure standards
Responsible for understanding and supporting aspects of the integration of desktop systems with other systems in the enterprise
Monitor the performance of desktop hardware and maintains a secure environment
Understand the Key Performance Indicators (KPIs) that identify the success of the services they provide and continually strive for improvements to operational efficiencies and seek to continually add value to the services delivered to the user community

Qualification

Technical SupportDesktop TroubleshootingHardware MaintenanceHealthcare ExperiencePerformance Monitoring

Required

Associates degree or technical institute degree/certificate
4-6 years relevant experience

Preferred

Healthcare experience

Company

CommonSpirit Health

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Common Spirit Health is a healthcare organization that provides research programs, home health programs, and virtual care services. It is a sub-organization of CommonSpirit Health.

H1B Sponsorship

CommonSpirit Health has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (12)
2024 (5)

Funding

Current Stage
Late Stage

Leadership Team

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Wright Lassiter
Chief Executive Officer
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Christine Brocato
System VP, Strategic Innovation
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Company data provided by crunchbase