Eastern Bank · 13 hours ago
Assistant Branch Manager I(Lynnfells)
Saugus, MA
Full-time
Onsite
Entry, Mid Level
$28/hr - $35/hr
2+ years expEastern Bank is dedicated to providing a supportive work environment and is seeking an Assistant Branch Manager I to assist with the daily management of a banking office. This role involves proactive sales of banking products, ensuring excellent customer service, and supporting the Branch Manager in leading the team to achieve branch goals.
BankingFinanceFinancial Services
Responsibilities
Under the general direction of the branch manager, assists with the daily management of a banking office
Responsible for achievement of personal sales goals and proactively guiding the sales activities of the platform staff toward achievement of branch goals. Through tested techniques, engage in sales and service coaching sessions with sales staff
Fully understands major aspects of the retail incentive plan and business loans and using that knowledge coaches’ staff to success
Responsible for daily branch operations to include overdraft management, vault management, branch schedules, the opening and closing of the office, and other such duties
Responsible for branch's adherence to audit/compliance requirements
Manages customer service levels within the branch, adhering to established guidelines
Acts as the manager on duty when the Branch Manager is away from the office
In the absence of the Branch Manager, may apply policy for routine aspects of management
May prepare and deliver performance appraisals for subordinates as directed by Branch Manager
Expected to have/gain full understanding of the teller function
Qualification
Required
Strong problem resolution skills
Basic business acumen and professionalism is a must
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations
Ability to build relationships and strong alliances across the organization is crucial
Must be able to quickly gain and understanding or all details about the products and services offered by the bank and must retain and build upon product knowledge base as a member of the division's management team
Should have the ability gain an understanding of the 'big picture' in banking – e.g., answers to questions like: How does a bank make money? What makes a product profitable?
High school diploma or equivalent
1-2 years of supervisory experience required; experience in retail banking environment strongly preferred
Must have a history of solid sales and service success
Preferred
2-4 years retail banking experience preferred
Benefits
Medical
Dental
Vision
Life and disability insurance
Retirement
Vacation
Tuition reimbursement
Company
Eastern Bank
Eastern Bank is the largest independent, mutually owned bank in New England and the largest community bank in Massachusetts.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2023-09-19Acquired
Leadership Team
David Rosato
Chief Financial Officer
Quincy Miller
President/COO/Vice Chair
Recent News
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