American Family Insurance · 6 hours ago
Sales/Marketing – 50/50 Entry Level Inside Sales Representative Position (Primarily Office)
Boston, MA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $31.88/hrAmerican Family Insurance is inviting candidates to apply for an exciting opportunity in the insurance industry. This role involves making outbound calls to agents, providing customer-focused solutions, and building relationships while participating in a comprehensive 24-month training program.
Angel InvestmentFinanceVenture Capital
No H1B
Responsibilities
Conduct 50 outbound calls a day to appointed retail agents to guide new opportunities in, convert leads into submissions and turn quotes into bind orders
Weekly reporting of sales calls and results is expected
Assist agents/agent staff on quoting platforms, services, carrier information, and general procedures
Improve daily submissions goals and communicate information to relevant teams to maximize opportunities
Review web and phone quoting activity to spot trends positive and negative and address trends with customers and team
Establish an active relationship with Regional Sales Manager and discuss tactics including training, sales issues and follow up
Escalate more complex issues to appropriate subject matter area expert
May be asked to develop role specific standard work processes for team, mentor team members and provides project support
May complete other assignments or participate in projects based on skills, achievements, or experience
Pursue continuing education and insurance designations/licenses as outlined in the training plan. This will require self-study
Demonstrated experience providing customer-oriented solutions, support or service
Demonstrated proficiency using PC software applications (e.g., Internet Explorer, Outlook)
Basic knowledge of property and casualty customer service or policy processing processes, terms and procedures
Demonstrated experience using reference materials
Qualification
Required
Demonstrated experience providing customer-oriented solutions, support or service
Demonstrated proficiency using PC software applications (e.g., Internet Explorer, Outlook)
Basic knowledge of property and casualty customer service or policy processing processes, terms and procedures
Demonstrated experience using reference materials
Conduct 50 outbound calls a day to appointed retail agents to guide new opportunities in, convert leads into submissions and turn quotes into bind orders
Weekly reporting of sales calls and results is expected
Assist agents/agent staff on quoting platforms, services, carrier information, and general procedures
Improve daily submissions goals and communicate information to relevant teams to maximize opportunities
Review web and phone quoting activity to spot trends positive and negative and address trends with customers and team
Establish an active relationship with Regional Sales Manager and discuss tactics including training, sales issues and follow up
Escalate more complex issues to appropriate subject matter area expert
May be asked to develop role specific standard work processes for team, mentor team members and provides project support
May complete other assignments or participate in projects based on skills, achievements, or experience
Pursue continuing education and insurance designations/licenses as outlined in the training plan. This will require self-study
Candidates should reside within approximately 35-50 miles of one of the following office locations: Madison, WI 53783; Boston, MA 02110
Approximately 80% of work hours will be dedicated to engaging with customers by telephone
Occasional overnight travel is required (less than 5% of the time), including attendance at a two-week insurance bootcamp and participation in a three-day annual sales conference in Wayne, PA
Offer to selected candidates will be made contingent on the results of applicable background checks
Offer to selected candidates is contingent on signing a non-disclosure agreement for proprietary information, trade secrets, and inventions
Our policy restricts consideration of applicants needing employment sponsorship (visa) to specialty occupations. Sponsorship will not be considered for this position unless otherwise specified in the posting
Preferred
Experience managing multiple projects, ensuring deadlines are met
Demonstrated oral and written communication skills, including experience drafting professional correspondence
Experience with independently managing workload and prioritizing tasks in a fast-paced environment
Receptive to feedback, with a commitment to ongoing professional development and continuous improvement
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
Student loan repayment program
Paid-family leave
Company
American Family Insurance
For more than 90 years, American Family Insurance has built its reputation on sound principles.
Founded in 2013
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Dan Reed
Founder. President, and MD
Recent News
Business Insider
2025-12-25
globalventuring.com
2025-12-13
2025-11-14
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