John Hancock · 9 hours ago
Payroll Analyst
Boston, MA
Full-time
Hybrid
Mid, Senior Level
$62K/yr - $103K/yr
4+ years expJohn Hancock is a leading international financial services provider, and they are seeking a Senior Payroll Analyst to support their U.S. Payroll team. The role involves delivering high-volume, multi-state payroll with a focus on accuracy and compliance while modernizing payroll through AI-enabled analysis and automation.
Financial ServicesMedicalSecurity
Responsibilities
Independently process and audit biweekly and weekly U.S. payrolls across 50+ states, multiple legal entities, and six federal EINs, ensuring accuracy, timeliness, and compliance
Review and validate all payroll changes including new hires, terminations (voluntary/involuntary), promotions, transfers, incentive pay, overtime, LOAs (STD, LTD, paid/unpaid), garnishments, overpayments, and recovery transactions
Execute payroll transactions for RSUs, DSUs, GSOPs, other equity compensation programs, deferred compensation, retirement plans (401k, pension), Board of Director, and executive payrolls
Perform gross-to-net calculations, reconcile net pay, taxes, and third party remittances, ensuring complete accuracy
Create and process off-cycle payrolls, on demand checks, EFT adjustments, and other special payments as required
Support payroll operations in Workday, integrated with enterprise payroll systems such as ADP GlobalView, SAP, or Ceridian, including performing manual corrections when integration errors occur
Monitor, troubleshoot, and resolve inbound payroll interfaces including PECI and other third party vendor file feeds
Prepare and upload batch files and conduct large volume data audits to ensure data integrity across systems
Build and analyze custom reports, reconciliations, and large-file analytics to identify anomalies, validate data completeness, and uncover emerging trends
Perform reasonableness checks across payroll results to ensure compliance with federal, state, and local regulations
Support internal and external audits, ensuring complete documentation, walkthrough support, and control adherence
Contribute to year end processes including W-2, W-2c, amended filings, and reconcile year end data for compliance accuracy
Research and implement legislative changes impacting payroll at the federal or state level
Respond to, track, and resolve payroll tax notices from the IRS and state agencies
Maintain and update payroll SOPs, ensuring they reflect current practices, controls, and regulatory expectations
Independently analyze and resolve complex or escalated payroll issues, using strong judgment, critical thinking, and compliance awareness
Partner across the Payroll team to validate analysis, stress test decisions, and ensure accurate outcomes for non standard or sensitive scenarios
Use AI tools to accelerate root cause analysis, enhance reconciliations, improve documentation, streamline research, and strengthen overall payroll review accuracy
Champion continuous improvement, identifying automation opportunities, control enhancements, and technology enabled ways to simplify and modernize payroll delivery
Qualification
Required
4–6 years of end to end U.S. payroll experience in a high volume, multi state environment
Strong proficiency in multi-state taxation, wage laws, complex jurisdictions, and high volume compliance
Experience with Workday and enterprise payroll systems such as ADP GlobalView or SAP
Demonstrated ability to independently research, analyze, troubleshoot, and resolve complex payroll issues
Advanced Excel skills, including pivot tables, lookups, formulas, and working with large datasets
Strong analytical, critical thinking, and problem solving capabilities with high attention to detail
Ability to work autonomously while collaborating effectively across the team
Preferred
CPP (Certified Payroll Professional) or working toward certification
Experience supporting equity compensation, deferred compensation, or executive payroll
Exposure to payroll automation tools, AI assisted workflows, or intelligent data analysis platforms
Experience in financial services or another highly regulated industry
Experience processing Canada payroll
Benefits
Health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans
Various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions)
Financial education and counseling resources
Generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year
Full range of statutory leaves of absence
Company
John Hancock
John Hancock provides financial solutions, including life insurance, mutual funds, and long-term care insurance.
10001+ employees
H1B Sponsorship
John Hancock has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (42)
2024 (53)
2023 (44)
2022 (53)
2021 (45)
2020 (58)
Funding
Current Stage
Late StageLeadership Team
H
Hector Martinez
Head of Insurance
Recent News
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