Cummins Inc. · 7 hours ago
Customer Engineering Product Specialist
Auburn Hills, MI
Full-time
Onsite
Senior Level, Lead/Staff
$100K/yr - $150K/yrCummins Inc. is seeking a Customer Engineering Product Specialist to join their team in Auburn Hills, MI. The role focuses on improving OEM program success through technical liaison work, ensuring product selection and installation quality, and driving customer satisfaction by translating requirements into actionable engineering solutions.
Automotive
Responsibilities
Accelerate OEM program success by negotiating with SMEs and VPI teams to align on product data and installation requirements—reducing rework and shortening time-to-launch for Application Engineers and OEM partners
Improve machine performance and quality through decisive product selection, design, and integration choices—optimizing system efficiency, reliability, and customer satisfaction
Elevate decision quality by applying and continuously refining core processes (Installation Quality Assurance, OEM integration, product selection) and tools (Advisor, COLS, GCE), enabling consistent, data-driven outcomes across programs
Strengthen customer trust and responsiveness as the primary technical liaison—managing specs, communicating changes, resolving complex installation issues, and translating customer requests into actionable engineering solutions
Drive winning product applications by leveraging deep product, application, and market expertise to guide OEM product selection and equipment design—ensuring solutions fit real-world environments and system constraints
Convert the voice of the customer into requirements that influence program decisions—shaping design reviews, product change processes, and new product development to deliver features that matter most
Assure flawless installations by validating prototype performance against Cummins requirements, using ALD and Six Sigma tools to optimize product/system performance and prevent downstream quality escapes
Multiply team capability and throughput by leading smaller-impact projects or complex components independently, coaching junior engineers, and coordinating technicians and student employees—improving process maturity and delivery speed
Qualification
Required
College, university, or equivalent Bachelor's degree in Engineering or appropriate STEM field is required
Post-graduate (Master's) degree relevant to this discipline area may be required for select roles
This position may require licensing for compliance with export controls or sanctions regulations
Prior Senior or Lead Engineer equivalent work experience in a relevant discipline area is required with a demonstrated track record of technical problem solving and quality decision making
Knowledge of MS Office tools is preferred
Deep Technical Expertise & Problem-Solving Skills - Master machine integration, optimization, and product installation quality by applying Cummins' standard tools, processes, and best practices
Strong Customer & Communication Focus - Build trust and credibility as the primary technical liaison by delivering clear, tailored communications and technical documentation
Cross-Functional Collaboration & Resourcefulness - Develop networks inside and outside the organization to secure resources and drive results
Decision Quality & Continuous Improvement Mindset - Make timely, high-quality decisions in complex situations using proven problem-solving techniques
Preferred
Knowledge of MS Office tools is preferred
Company
Cummins Inc.
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams.
Founded in 1919
10001+ employees
H1B Sponsorship
Cummins Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
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2025 (856)
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2023 (709)
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2020 (707)
Funding
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Late StageLeadership Team
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2025-04-11
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