Lee Health · 15 hours ago
Customer Service Representative - LPG Behavioral Health - BHC
Estero, FL
Full-time
Onsite
Entry Level
$20/hr - $23.50/hr
1+ years expLee Health is seeking a compassionate Customer Service Representative for their Adult Behavioral Health team. This role involves providing exceptional customer service to patients, managing appointment scheduling, and supporting patients with sensitivity and respect in a fast-paced healthcare environment.
CommunitiesHealth CareMedicalNon Profit
Responsibilities
Serve as a compassionate first point of contact for patients and families
Schedule appointments and manage patient check-in/check-out processes
Verify demographics and insurance information accurately
Navigate electronic medical records and scheduling systems
Communicate professionally with clinical staff and providers
Support patients with sensitivity, confidentiality, and respect
Maintain organization in a high-volume healthcare setting
Qualification
Required
High School Diploma or GED Required
Less than 1 Year Clerical/Administrative required
BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire
Requires excellent communication and interpersonal skills
IT/computer proficient
Basic math
Knowledge of insurance verification and medical billing helpful
Preferred
Genuine passion for Behavioral Health and mental wellness
Strong empathy and emotional intelligence
Excellent communication and active listening skills
Adaptability in fast-paced, high-volume environments
Technical confidence with medical systems and computers
Dependability, professionalism, and attention to detail
Previous healthcare, medical office, or behavioral health experience is preferred
Customer service experience in a clinical setting is a plus
Company
Lee Health
Lee Health is a wooden building was the beginning of community health care in our area.
10001+ employees
H1B Sponsorship
Lee Health has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (2)
2022 (1)
Funding
Current Stage
Late StageLeadership Team
Mark Roh
Chief Physician Executive and Vice President of Operations
Daniel O’Hair
Chief Physician Executive, Heart Institute
Recent News
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