Viceroy Hotels and Resorts · 1 day ago
Director of Engineering
Ketchum, ID
Full-time
Onsite
Lead/Staff, Director/Executive
5+ years expViceroy Hotels and Resorts is a leader in modern luxury hospitality, committed to creating unique and immersive experiences for guests. The Director of Engineering is responsible for overseeing all aspects of the engineering division, ensuring safe and profitable hotel operations while managing staff and maintaining compliance with regulations.
Hospitality
Responsibilities
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention Standards
Create, approve and post all Engineering staff schedules according to company standards
Create and adhere to annual budget for department
Develop financial forecasts and actively participate in monthly profit/loss review meetings
Develop and implement plans to maintain property, equipment, grounds and other assets in an acceptable state of repair
Ensure the hotel is in compliance with all local, state and federal laws
Create and implement a preventative maintenance program for all hotel equipment
Ensure that all emergency and life safety equipment and systems are inspected, tested and certified per company standards
Ensure that room maintenance requests are handled in a prompt and courteous manner
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary
Assist as necessary with special projects and renovations
Actively participate in energy conservation programs
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner
Ensure compliance with the Americans Disabilities Act (ADA)
Administer all vendor contracts controlled by the engineering department
Support and participate in all Highgate Hotel programs
Lead and participate in Highgate Hotel Safety Committee
Qualification
Required
At least 5 years of progressive facilities management experience in a hotel or a related field; or a 4-year college degree and at least 1 year of related management experience; or a 2-year college degree and 3 or more years of related management experience
High school diploma or equivalent required
Stationary Engineer's license if required by local code
HVAC, electrical, plumbing, boiler operations and general maintenance skills required
Long hours sometimes required
Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects
Travel related to company business sometimes required
Maintain a warm and friendly demeanor at all times
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Participate in M.O.D. coverage as required
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which include wearing nametags
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives
Must be able to maintain confidentiality of information
Company
Viceroy Hotels and Resorts
Welcome to Viceroy Hotels & Resorts – Redefining Modern Luxury in Global Hospitality Named in the top ten of ‘Top 25 Hotel Brands’ on Travel + Leisure World's Best Awards 2023.
Founded in 1999West Hollywood, California, US
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Yoav Gery
Chief Development Officer
Recent News
Hotel Business
2024-02-19
Hotel Technology News
2023-12-26
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