Legal Monkeys · 14 hours ago
Records Specialist
Legal Monkeys is a records collection company that focuses on operational excellence for personal injury law firms. The Records Specialist will be responsible for providing exceptional service to clients by retrieving medical records and bills, managing provider relationships, and achieving individual volume goals.
LegalProfessional Services
Responsibilities
Interact with case managers and providers via phone, email, and chat
Effectively retrieve medical records and bills for law firms
Assess provider relationships to facilitate the most effective way to collect records
Ensure special authorizations are completed
Interact with providers with enthusiasm to accomplish daily goals
Manage a block of business and reach individual volume goals
Build genuine relationships with providers and coworkers
Perform in a dynamic atmosphere while maintaining a remarkable level of professionalism
Help to maintain a strong culture of winning and service through hard work and organization
Think critically through unexpected problems
Perform other duties as assigned
Qualification
Required
High School Diploma or GED
Excellent written and verbal communication skills
Experience prolonged sitting, standing and bending
Ability to interact with standard office technology (e.g., keyboard, computer, headset, mouse) with or without reasonable accommodation
Ability to lift up to 15 pounds at times
On-site attendance
Preferred
Working knowledge of standard office equipment
Benefits
Paid vacation + 8 paid holidays
Learning and growth
Competitive benefits package
401(k) plan; 3.5% company contribution match
Medical, dental, vision, life, and supplemental insurance available
Social team building events and bonding
Company
Legal Monkeys
Legal Monkeys provides legal services.
Funding
Current Stage
Early StageCompany data provided by crunchbase