Living Spaces Furniture · 17 hours ago
Retail General Manager
San Jose, CA
Full-time
Onsite
Senior Level
$105K/yr - $140K/yr
5+ years expLiving Spaces is a retail company seeking a Retail General Manager to lead their store team towards excellence in team member, guest, and financial outcomes. The role involves overseeing daily operations, creating and implementing business strategies, and ensuring a positive employee culture and guest experience.
FurnitureRetail
Responsibilities
Ensure the retail store team is fully staffed with the right number of people with the right talent to meet standard work expectations
Ensure that coverage is scheduled to optimize productivity and efficiency
Lead the retail store teams ensuring channel strategy is successfully executed and deliver on meeting sales and profit goals and customer satisfaction goals
Drives profitable outcomes by ensures execution of the Sales Leadership and Operations Standard Work
Creating a culture of a “Guest First” mentality by measuring guest feedback, in store engagement with guest, and guest satisfaction tools/social media reviews
Able to change current reality through gap management and by creating business plans for people and processes
Collaborate with Regional Director, Corporate Retail Operations, and cross functional Corporate partners to develop an effective customer service strategy that builds brand awareness, engagement, and education while driving sales and brand content
Collaborate and execute strategic opportunities for the store, work cross functionally to develop concepts or processes, and create plans to execute the strategies within each department
Aligns strategies with the company and division OKRs to ensure the store meets or exceeds planned goals and key results
Prepares and executes a talent management plan through a 4 ½ box and succession planning strategy
Recruit, lead and develop all team members and develop a culture of passionate, high performance teams
Host ongoing talent conversations that develop leadership skills to build store “bench”
Act as a Leadership Champion, to change current reality through personal leadership and leadership performance management
Inspire and guide through coaching, mentoring and leading by example
Set clear expectations and hold teams accountable for performance results
Manage budget, resources, staffing, and operations in accordance with business priorities
Owning the P&L and making financial decisions for company and store profitability
Ensure brand presentation is executed in the store as defined by the Style Guides
Driving for results by developing dedicated focus around SOP’s, retail processes and procedures
Engage the store TEC teams, helping to develop plans and strategies that drive employee engagement
Partner on community efforts to promote the brand
Open and close the store as needed, including securing the building, enabling and disabling the alarms
Qualification
Required
5 years experience in direct customer interactive environment
high volume 3 years of management experience
proficient in Microsoft Office including Word, Excel, and PowerPoint
Preferred
Bachelor's degree (B. A. or B. S.) or equivalent from four-year college in business, retail management, sales, merchandising, or related field
Benefits
Medical (full-time only)
Dental (full-time only)
Vision (full-time only)
401(k) with Company match (full and part-time)
Vacation (full-time only or as otherwise required by applicable law)
Paid Sick Leave (full and part-time)
Flex or Health Spending Account (for eligible full-time only)
Employee Assistance Program (full and part-time)
Holiday pay (full-time only)
Life insurance (full-time only)
Company
Living Spaces Furniture
Living Spaces is a home furnishing brand with stores expanding throughout the United States in addition to a robust online presence.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Chris Lynch
Chief Financial Officer
Bruno Navarro
Human Resources Business Partner
Recent News
Mario Capasa
2025-10-20
2025-07-10
2025-06-24
Company data provided by crunchbase