Ingham County · 1 week ago
Court Information Clerk - Juvenile Division - Part Time
Lansing, MI
Part-time
Onsite
New Grad, Entry Level
0+ years expIngham County is seeking a Court Information Clerk for their Juvenile Division. The role involves providing direction and customer service to individuals, answering inquiries, and performing various clerical support tasks.
ConstructionPublic SafetyRailroad
Responsibilities
Greets the public at the Juvenile Division front desk. Answers incoming calls, identifies the callers’ needs, and transfers to appropriate department or individual. Uses de-escalation techniques when dealing with angry or hostile members of the public
May respond to crisis/emergency situations that arise in the Juvenile Division lobby by notifying the appropriate law enforcement agency or Court Officers
Responds to routine inquiries as able regarding general office policies and procedures, staff availability, scheduling information, office hours, and related matters. Performs case management information system look-ups to obtain necessary information to answers inquiries
May assist a Referee in preparing letters/summons for intake inquiries, and appearance tickets. Compiles transfer packets and creates hearing information forms in electronic filing system. Makes necessary entries in case management system. Makes copies and mails letters regarding upcoming Court hearings
Maintains a daily attendance record of Court staff (sign in/out sheet)
Opens mail, reviews documents and routes to appropriate office. Checks documents for missing signatures, motion fee checks, or enclosures and attaches form to be returned for missing information or documents. Looks up case number, assigned Judge and other case information and adds to file as needed
Provides forms to clients as requested
Operates computer terminal to check whether individual has a court case in the system. Uses the computer to perform background or juvenile record checks
Performs general clerical tasks such sorting and processing legal notices and other documents, informing Victims Rights of upcoming inquiries, and related tasks
Performs a variety or related support tasks such as faxing documents, importing /index documents into Court document management system, making copies, preparing mailings, and related tasks
Verifies all attorney vouchers to confirm attendance at hearing and billing accuracy
Input attorney invoices for payment into financial management system
Sorts and processes revenue checks as needed
Serves as back-up for other clerical positions
May run the daily Ingham County Youth Center roster for management approval and dissemination
Qualification
Required
High school graduation or equivalent
Six months experience with a multi-line phone system, preferably in a court or related legal setting, with some data entry experience
Strong interpersonal and customer service skills
Ability to multitask in a fast-paced, public-facing environment
Competence using computers and standard office equipment
Attention to detail when reviewing legal and financial documents and entering relevant information in financial management system
Ability to operate multi-line telephone console
Ability to access court files
Ability to lift and carry files and or delivery boxes
Ability to enter and retrieve information from a computer
Ability to operate standard office equipment
Benefits
Ingham County offers a wide range of benefits to support you in your career.
Company
Ingham County
Ingham County is an open, participatory government working to assure a safe, secure, healthy community where all individuals are enabled and encouraged to seek their highest potential.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Deb Fett
Chief Information Officer
Kim Milton-Mackey
Ingham County Cultural Diversity Committee Founder
Company data provided by crunchbase