Dir - Campus Experience jobs in United States
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L'Oréal · 4 hours ago

Dir - Campus Experience

L'Oréal is a leading global beauty company, and they are seeking a Director of Campus Experience to guide and develop their Campus Experience team in Clearwater, Florida. This role involves overseeing campus operations, ensuring an optimal workplace environment, and collaborating with global counterparts to enhance the campus experience for employees and visitors.

BeautyConsumer GoodsCosmetics
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H1B Sponsor Likelynote

Responsibilities

The Campus Experience Lead guides and develops the Campus Experience team within the Clearwater, Florida location, ensuring an optimal workplace environment for all employees and visitors
This role oversees all aspects of campus operations, from facilities management, security, and sustainability initiatives to reception, event management, food & beverage and mail services
This role requires strong leadership, project management, communication, and data analysis skills, as well as a dedication to fostering a positive and engaging workplace culture
The Head of Campus will lead the team of Office Ambassadors, creating an unparalleled experience for every guest that walks through the door
The Campus Lead will also collaborate with global counterparts to align on a world-class workplace strategy and continuously seek improvements to the campus environment
Create consistent processes and lead execution across workplace operations, including but not limited to work environment, security, cleaning, mailroom, food services, well-being, convenience, diversity and inclusion, and events
Deploy new ways of working with the Campus Experience team in close alignment with our People Experience and IT functions
Optimize all building utilities (e.g., HVAC, lighting, boilers, compressed air, elevators, etc.) and waste streams for maximum operational efficiency in alignment with campus and industry Operation and Maintenance (O&M) standards at the NOC Campus
Partner with the Environmental, Health & Safety (EHS) team to create strategic project roadmaps to reduce energy, water and waste in alignment with the SalonCentric/L’Oréal For the Future (L4TF) 2030 Commitments for each campus
Manage the capital expense (Capex) and operational expense (Opex) budgets for the SalonCentric/L’Oréal USA locations to deliver optimal employee and visitor experience within the annual financial budgets for each site
Support the decommissioning and relocation of office locations when applicable, while driving a seamless and welcoming experience into new space
Strategic Project Management: Lead the planning, execution, and delivery of high-impact projects. Develop detailed project plans, set clear milestones, manage resources, and ensure timely completion of deliverables
Ownership of all elements of the campus experience with an employee-centric lens. Act as the primary liaison with cross-functional teams to provide the best workplace experience
Data Analysis and Insights: Utilize data and analytics to track key metrics, measure program effectiveness, and drive continuous improvement. Leverage insights for future programs and campus enhancements
Communication and Change Management: Design and implement change management and communication strategies to drive the successful adoption of new programs and initiatives. Build strong relationships with key stakeholders and cross-functional teams
Expand, conceptualize, and execute programs that drive employee engagement, boosting employee morale, employee recognition, learning and development, and a positive culture within the organization. Introduce new offerings and deploy strategies across campuses
Partner with the HR and L4TF teams to support LEED & WELL certifications for all applicable facilities
Manage strong partnership with Finance, Legal, HR and local stakeholders on campus updates and processes
Partner with global Campus Experience counterparts to work towards an aligned strategy for a world-class workplace environment
Continue to refresh and refine the campus for betterment

Qualification

Facilities ManagementData AnalysisBudget ManagementProject ManagementCustomer ServiceEvent ManagementWELL/LEED CertificationsCommunication SkillsTeam LeadershipMS SuiteHospitality BackgroundOrganizational SkillsAttention to Detail

Required

This role is rooted in customer service and this candidate must view every campus role through a hospitality lens
Excellent planning skills with the ability to establish clear priorities for the team
Excellent organizational skills and the ability to continually multitask
Extremely high standards and attention to detail
Minimum of eight years facilities/project management experience with operating expenses (Opex) and capital expense (Capex) management responsibility of at least $15MM+
Bachelor's degree in Business, Hospitality, Finance, Engineering or related discipline
Experience managing a contracted foodservice vendor
Exceptional oral and written skills with the ability to communicate with all levels of Management
The ability to build strong collaborative networks, and manage and influence stakeholders
Experience working with a blended team of full time and contracted employees, creating an inclusive environment and ‘one team' mentality
Demonstrated track record of strong team leadership and staff development
Familiarity with architectural plans and utility operations
Functional working knowledge of mail/shipping operations
Willingness to travel to all L'Oreal sites within the USA
Proficiency in MS Suite & Wrike or similar project management tool
Ability to be in the office 5x/Week
Flexibility to provide support outside of working hours

Preferred

Background in hospitality and event management preferred
Experience with WELL/LEED Certifications

Benefits

Competitive Benefit Package (Medical, Dental, Vision, 401K)
Flexible Time Off (Paid Company Holidays, Paid Vacation, Vacation Buy Program, Volunteer Time, Summer Fridays & More!)
Access to Company Perks (VIP Access to L’Oréal’s Internal Shop for Discounted Products, Monthly Mobile Allowance)
Learning & Development Opportunities (Unlimited Access to E-learnings, Lunch & Learn Sessions, Mentorship Programs, & More!)
Employee Resource Groups (Think Tanks and Innovation Squads)
Access to Mental Health & Wellness Programs

Company

L'Oréal

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No.1 Beauty Group Worldwide. No.1 most innovative company in Europe (Fortune's ranking).

H1B Sponsorship

L'Oréal has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (6)
2022 (1)
2021 (3)
2020 (2)

Funding

Current Stage
Late Stage

Leadership Team

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David Greenberg
CEO L’Oréal USA and President, North America Zone
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Haley Cohen
Chief of Staff to the CEO of L’Oréal USA
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Company data provided by crunchbase