Hope Services · 5 hours ago
Retail Supervisor
Hope Services is Silicon Valley’s leading provider of services to people with developmental disabilities and mental health needs. The Retail Supervisor will be responsible for supervising front-end operations, ensuring proper customer service, and managing the sales floor effectively.
Health CareMental HealthNon Profit
Responsibilities
Supervise the floor staff including cashiers, floor clerks and volunteers
Assures proper display of product in order to meet customer expectations
Provides high level of customer service, trains staff to perform quality customer service
Maintains adequate staffing on the floor to meet store demands
Supervises retail associates as assigned, providing ongoing training and support as needed
Leads staff to assure a cooperative work environment for the team
Responsible for scheduling and covering breaks and meals of floor staff
Assures compliance with all building maintenance and safety practices to assure a safe work environment
Performs pricing of materials, assures appropriate documentation and deposit of money collected from local sales
Acts as a mandated abuse reporter
May perform other duties as assigned to assure efficiency of operations
Qualification
Required
Experience working in a retail or clothing store is desirable
Ability to communicate in a positive manner
Ability to read, write and communicate in English
Knowledge of HOPE and ability to communicate information about HOPE
Knowledge of what items are acceptable products and what are unwanted items
Ability to supervise others and provide a learning environment
Ability to stand at a work station for long periods
Ability to lift and move 40 lb. loads
Use of hand trucks and hydraulic lifters and other machinery
Company
Hope Services
Hope Services was established in 1952 to improve the quality of life for people with developmental disabilities and mental health needs.
Funding
Current Stage
Late StageLeadership Team
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