Etico Parking (Now Pave Mobility) · 1 week ago
Field Application Engineer (FAE) REMOTE in Southeast US
United States
Full-time
Remote
Mid Level
$100K/yr - $120K/yrPAVE Mobility is a parking-enforcement solution that offers powerful and user-friendly tools to simplify parking operations. The Field Application Engineer (FAE) is responsible for the installation, configuration, maintenance, and troubleshooting of LPR computer hardware and related systems in field environments.
ComplianceComputerParkingSoftware
Responsibilities
Install, configure, and commission LPR computer systems, including cameras, sensors, infrastructure devices, and networking equipment
Perform on-site diagnostics, troubleshooting, and repairs for hardware, software, and connectivity issues
Calibrate cameras and LPR systems to ensure accuracy, reliability, and optimal performance
Support, repair, and conduct preventive maintenance and system health checks
Support system upgrades, firmware updates, and configuration changes
Document installations, service activities, and technical findings clearly and accurately
Collaborate with other teams in the service’s organization and product teams to resolve complex technical issues
Provide technical support to partners, vendors, or field personnel as needed
Ensure compliance with safety standards, site requirements, and company procedures
Travel to client sites as required, often on short notice
Serve as the first point of contact for field-related service issues, providing on-site and remote support to clients
Deliver clear status updates to project managers, clients, and leadership regarding site conditions and progress
Manage and dispatch local contractors as needed to repair and maintain sites
Create and action support tickets meeting PAVE standards and SLAs
Document service activities, equipment installations, site conditions, and maintenance logs accurately
Provide feedback from the field to improve system reliability, installation processes, and client satisfaction
Coordinate with internal and external teams (client, contractors) to support seamless project execution
Coordinate with procurement inventory of spare parts, tools, and equipment, and report needs proactively
Qualification
Required
Associate's degree or technical certification in electronics, IT, networking, or a related field (or equivalent experience)
Hands-on experience with camera systems, networking (IP, PoE, switches), and field hardware installations
Understanding of computer vision concepts and image capture principles
Experience troubleshooting Linux- or Windows-based systems
Ability to read wiring diagrams, schematics, and technical documentation
Ability to work independently; strong problem-solving and communication skills
Valid driver's license and ability to travel, very often with short notice
Ability to lift and carry equipment (up to ~50 lbs)
Comfortable working on ladders, lifts, or elevated locations
Ability to work outdoors in varied weather conditions
Benefits
Health Insurance & Health Savings
Paid Time Off (PTO)
Paid Holidays
Personal time 401(K)
Short Term Disability (STD)
Basic Life and AD&D
Long Term Disability (LTD)
Accident Insurance
Legal Insurance
Travel Reimbursement
Company
Etico Parking (Now Pave Mobility)
Etico Parking Solutions is a parking complience service provider offering an alternative, less aggressive and more efficient approach to parking compliance over traditional parking enforcement solutions.
Founded in 2018
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Levi Sudak
Founder
Company data provided by crunchbase