Digital Events · 3 hours ago
Client Engagement Specialist
United States
Full-time
Remote
New Grad, Entry LevelDigital Events is an experiential marketing company that creates live, personalized experiences for clients. They are seeking a Client Engagement Specialist to engage with clients, build relationships, and support their event planning needs.
Marketing & Advertising
Hiring Manager
Lakota Fischer
Responsibilities
Engage with 15–20 warm inbound leads per day who are actively seeking experiential and on-site personalization solutions
Lead informative, relationship-driven conversations rooted in listening and understanding not selling
Ask thoughtful discovery questions to uncover each client’s vision, goals, audience, and timeline
Build genuine rapport and trust by clearly explaining our process, capabilities, and expertise
Translate meaningful conversations into clear, accurate quote requests that reflect real client needs
Maintain organized, detailed notes in our CRM to support seamless handoffs and lasting client relationships
Follow up with clients to provide reassurance, clarity, and thoughtful next steps
Collaborate closely with production and operations teams to ensure client expectations are clearly communicated
Qualification
Required
A positive, enthusiastic communicator who genuinely enjoys connecting with people
A natural listener who values understanding before responding
Warm, confident, and professional on the phone
Purpose-driven and motivated by helping others, not just hitting numbers
Comfortable working remotely and independently, while staying engaged with a team
Organized, detail-oriented, and dependable
Excited by live events, experiential marketing, and brand storytelling
Comfortable learning new tools and systems
Background in customer service, hospitality, events, or sales is helpful
Preferred
CRM experience is a plus
Benefits
Competitive full-time compensation
Fully remote work environment
Paid training on experiential marketing, live events, and on-site personalization
Clear expectations, coaching, and support from day one
A collaborative, people-first team that values trust and expertise
Opportunities to grow into account management, strategy, or senior roles
Company
Digital Events
Events By Digital is a next-generation experiential marketing company that transforms live moments into lasting brand connections.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Kyle Berg
Founder/President
Company data provided by crunchbase