Lettuce Entertain You Restaurants · 7 hours ago
Employee Relations Manager/ Advocate
Lettuce Entertain You Restaurants is seeking an Employee Relations Manager & Advocate to join their Corporate Office team in Chicago’s Edgewater neighborhood. This role involves supporting and counseling hourly and management teams, fostering employee relations strategies, and ensuring compliance with legal and regulatory requirements.
HospitalityRestaurants
Responsibilities
Be an HR resource to and advocate for leaders, management teams and employees at all levels while proactively fostering Lettuce’s Culture of Caring and employee relations strategies and reducing risk through ethical compliance with applicable legal and regulatory requirements
Investigate, document, coach and counsel the resolution of a wide variety of employee relations matters and front-line policy inquiries; recommend strategies and tactical approaches to HR and restaurant and corporate leaders that foster an engaging and productive work environment; and support operational and business goals
Provide back up support to the teams who are directly responsible for other HR-related matters, including benefits, leaves of absence, unemployment claims, and workers’ compensation
Support the execution of the HR and Employee Relations teams’ strategic and tactical goals related to performance management, employee feedback, DEI, Lettuce and location-specific employment policies, benefits and more
Provide feedback and guidance to leaders, management teams and employees, including policies, employee communications, one-on-one discussions, team meetings, training sessions, employee feedback sessions and educational and informational presentations of all kinds
Maintain a working knowledge of and enforce compliance with applicable laws and regulations in all geographic markets
Visit local and out-of-state business units in all geographic markets periodically to conduct and document investigations, build in-person relationships with leaders, management teams and employees at all levels, obtain and respond to employee feedback, gauge employee engagement levels, coach management teams and provide front-line employee relations support
Maintain availability to perform duties outside standard business hours on occasion as needed, including evenings and weekends
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively under pressure
Occasionally retrieve and distribute files or office supplies weighing up to 10 pounds
5+ years of HR experience, with a strong emphasis on Employee Relations
Experience in the restaurant or hospitality industry preferred
Experience in supporting a multi-state environment and a large hourly workforce
Bilingual in Spanish preferred
Ability to travel to out-of-town markets (20-30%)
Qualification
Required
5+ years of HR experience, with a strong emphasis on Employee Relations
Ability to travel to out-of-town markets (20-30%)
Ability to effectively communicate in order to perform and follow job requirements in written and spoken direction
Multitask calmly and effectively under pressure
Occasionally retrieve and distribute files or office supplies weighing up to 10 pounds
Preferred
Experience in the restaurant or hospitality industry
Experience in supporting a multi-state environment and a large hourly workforce
Bilingual in Spanish
Benefits
Competitive Salary
Paid Time Off - including Paid Holidays, Personal Days & Vacation
401(k)
Blue Cross Blue Shield Medical Insurance
Dental & Vision Insurance
Life, Accident Protection & Critical Illness Insurance
Domestic Partner Benefits
Restaurant Discounts
Employee Assistance Program - focusing on a commitment to mental health & wellness
Company
Lettuce Entertain You Restaurants
What has made Lettuce Entertain You a nationally-recognized restaurant company? It’s simple: we hire people with creativity, passion and the drive to be the best.
Funding
Current Stage
Late StageRecent News
Chicago Tribune
2025-08-13
Crain's Chicago Business
2024-04-08
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