Conservice · 2 days ago
Exceptions Analyst
Logan, UT
Full-time
Hybrid
New Grad, Entry Level
$13.75/hr - $13.75/hrConservice is a company focused on providing utility management solutions, and they are seeking an Exceptions Analyst to investigate billing anomalies. The role involves researching utility bills, communicating with providers and clients, and identifying process improvements to enhance service delivery.
BillingPaymentsProcurement
Responsibilities
Research and resolve anomalies in utility provider bills
Communicate with utility providers and clients through email and on the phone
Determine the best course of action to resolve issues and contacting the necessary party
Detect inefficient processes and find innovative solutions
Medium phone usage-outbound calls with providers and clients, 25% of your day
Qualification
Required
Attention to detail
Ability to explain complex ideas, both verbally and written, using clear, professional language
Ability to prioritize time well and push yourself to consistently achieve higher goals
Problem-solving skills – ability to independently use the resources and tools provided to you
Comfortable using a computer, Google Drive, and Excel
Committed to quickly learning and adapting to new computer software
Ability to meet deadlines
Benefits
Performance-based bonuses
Company
Conservice
Conservice is the largest utility management and billing company in the United States.
Founded in 2000
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Advent InternationalTA Associates
2025-12-22Acquired
2020-03-16Private Equity
2016-06-08Secondary Market
Leadership Team
Doug Jentzsch
Vice President Marketing
Liz Udy
Chief Revenue Officer
Recent News
Private Equity Wire
2025-12-24
Morningstar.com
2025-12-23
Company data provided by crunchbase