Workshops Empowerment Inc. · 1 day ago
Program Manager
Birmingham, AL
Full-time
Onsite
Entry, Mid Level
$52K/yr - $56K/yr
2+ years expWorkshops Empowerment Inc. is dedicated to supporting individuals living with disabilities and other barriers to employment. The Program Manager is responsible for the management, coordination, and quality assurance of vocational and life-skills programs, ensuring effective service delivery and participant success.
EmploymentNon ProfitTraining
Responsibilities
Coordinate daily operations of assigned programs to ensure smooth, effective service delivery
Implement program goals, curriculum, schedules, and activities aligned with organizational objectives
Monitor program timelines, milestones, and participant progress
Support program start-up and expansion efforts as directed by leadership
Supervise assigned program staff, providing coaching and feedback. Provide this information to executive director
Assist in onboarding and training new program staff
Promote a positive, inclusive, and mission-driven team culture
Help ensure staff follow policies, procedures, and safety practices
Ensure participants receive high-quality, person-centered services
Support staff in addressing participant challenges and developing appropriate accommodations
Monitor participant documentation, service plans, and progress tracking
Ensure programs follow internal policies, CARF standards (if applicable), and funder requirements
Support accurate and timely documentation for DHR, Medicaid, or other funding sources
Develop and maintain program forms, records, and reporting tools
Oversee data entry accuracy and program file organization
Track program performance metrics and assist with outcome reporting
Identify opportunities to improve program effectiveness and efficiency
Participate in internal evaluations, audits, and continuous improvement efforts
Support and maintain positive working relationships with community partners, schools, employers, and vendors
Support participant placement, internships, and community-based learning opportunities
Represent WE Inc. professionally in meetings and community activities as needed
Track and enter payroll for assigned team members
Assist leadership in preparing program reports and updates
Assist leadership in preparing MOUs for partnerships
Support grant implementation by tracking deliverables and outcomes
Follow EOS management practices, including scorecards and quarterly priorities (“Rocks”)
Qualification
Required
Bachelor's degree in related field required; master's degree in special education, counseling, psychology, rehabilitation services, occupational therapy, speech-language pathology, or related field preferred
Minimum three (2) years of experience working with individuals with disabilities or other underserved populations required
Understanding of program management, data tracking, and service documentation
Knowledge of performance evaluation practices and outcome measurement
Strong organizational, communication, and problem-solving skills
Proficiency in Microsoft Office Suite
Ethical judgment and ability to maintain confidentiality
Demonstrated ability to support, coach, and guide team members
Ability to manage multiple priorities and meet deadlines
Comfortable working with individuals from diverse backgrounds
Dependable transportation required. Driving record acceptable to WE Inc.'s insurance carrier, with required auto liability coverage
Preferred
Master's degree in special education, counseling, psychology, rehabilitation services, occupational therapy, speech-language pathology, or related field preferred
Minimum two (2) years of supervisory or program coordination experience preferred
Experience with vocational training, transition services, workforce development, or community-based programs strongly preferred
Company
Workshops Empowerment Inc.
Workshops Empowerment Inc.
51-200 employees
Funding
Current Stage
Growth StageRecent News
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