Otsuka America, Inc. · 3 hours ago
Senior Manager, IT Engineer III
Otsuka is a pharmaceutical company dedicated to creating new products for better health worldwide, particularly in neuroscience and nephrology. They are seeking a Senior Manager, IT Engineer III who will lead the engineering team in designing, implementing, and supporting enterprise technology solutions while collaborating with cross-functional teams to ensure a secure and compliant IT environment.
Consumer GoodsDietary SupplementsPharmaceutical
Responsibilities
Work with the Solution Architect to translate business and functional requirements into well-architected technical solutions
Manages the design and implementation of solutions that align with Otsuka’s enterprise architecture, data strategy, and security standards
Develop and configure systems across cloud (AWS, Azure), on-premises, and hybrid environments
Build automation scripts and reusable components to streamline deployments
Participate in code reviews, configuration management, and version control practices
Validate scalability, performance, and fault-tolerance of deployed systems
Collaborate with platform lead, product owner, business analysts, architects, and QA teams to ensure alignment with project goals
Work within Agile/Scrum or hybrid delivery frameworks to support iterative releases
Manage to technical deliverables and contribute to project documentation, timelines, and risk assessments
Coordinate with external vendors, managed service providers, and internal support teams
Provide clear, concise technical input in planning and status meetings
Maintain high availability of systems through proactive monitoring and issue resolution
Analyze incidents, perform root-cause analyses, and implement preventive measures
Apply observability tools (e.g. Splunk, Datadog, New Relic) for performance management
Automate infrastructure provisioning, deployment pipelines, and alerting systems to reduce manual interventions
Develop operational runbooks and participate in on-call rotations as needed
Contribute to disaster-recovery testing and business continuity planning
Ensure solutions comply with Otsuka’s cybersecurity, GxP, data-privacy, and regulatory requirements (e.g., GDPR, HIPAA)
Implement and enforce policies for identity and access management, encryption, and network security
Participate in internal and external audits, ensuring systems meet required documentation and traceability
Contribute to change control, configuration management, and vulnerability remediation activities
Evaluate emerging technologies—cloud services, DevOps tooling, AI frameworks, and automation platforms—and recommend adoption strategies
Manage proofs of concept (POCs) and pilot deployments for new tools or patterns
Collaborate on FinOps and cost-optimization initiatives to enhance efficiency
Promote standardization and reusability across platforms, applications, and processes
Share best practices through documentation, mentoring, and internal community engagement
Maintain detailed records of configurations, workflows, and system changes in Otsuka’s knowledge base (e.g., Confluence, ServiceNow)
Create and maintain architectural diagrams, data flow documentation, and SOPs
Support training sessions or handovers to ensure continuity and operational readiness
Qualification
Required
8+ years of experience as IT Engineer
Strong analytical and systematic problem-solving abilities
Excellent communication skills, with the ability to explain complex topics to diverse audiences
Proficiency with modern IT tools and platforms such as: Cloud (AWS, Azure), DevOps (GitHub Actions, Jenkins, Azure DevOps), and Monitoring (e.g. Splunk, Datadog)
Understanding of Agile, DevOps, ITIL, and change-management methodologies
Customer-Focused: Anticipates user needs and delivers practical, value-driven solutions
Accountable: Owns technical deliverables and outcomes
Innovative: Challenges the status quo and champions new ideas
Collaborative: Builds strong partnerships across disciplines and cultures
Ethical: Demonstrates integrity and aligns with Otsuka's corporate values
Resilient: Adapts quickly to new challenges and shifting priorities
Works independently to determine approach for deliverables of assignments, with limited oversight from manager
Global Environment: Ability to work in globally distributed teams
Provides guidance, coaching and training to colleagues within a discipline
People Leadership: ability to lead a team of IT engineers and manage the delivery of a project
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
Preferred
Pharmaceutical industry expertise is a plus but is not required
Experience in regulated or GxP environments preferred
Preferred certifications: Cloud (AWS, Azure), Infrastructure (Cisco, Microsoft, CITRIX), DevOps (Terraform, Kubernetes)
Benefits
Comprehensive medical, dental, vision, prescription drug coverage
Company provided basic life
Accidental death & dismemberment
Short-term and long-term disability insurance
Tuition reimbursement
Student loan assistance
A generous 401(k) match
Flexible time off
Paid holidays
Paid leave programs
Other company provided benefits
Company
Otsuka America, Inc.
For almost 100 years, Otsuka has been committed to creating innovative treatments that enhance and promote better health and overall well-being.
Funding
Current Stage
Growth StageRecent News
DelveInsight Business Research LLP
2025-04-29
2025-02-16
Company data provided by crunchbase