Therapy Front Desk jobs in United States
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OCC - Advanced Orthopedic & Sports Medicine Specialists · 1 day ago

Therapy Front Desk

OCC - Advanced Orthopedic & Sports Medicine Specialists is seeking a Patient Advocate to ensure the clinic meets required standards for success. The role involves managing patient interactions, verifying information, and adhering to HIPAA and compliance regulations.

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Responsibilities

Eligibility check
Fixing charts/mistakes
Phreesia appointment validations; cancellation/reschedules
Pre-registration
Recognize, greet and register patients in a polite, prompt and helpful manner
ProviderFlow
Answer all phone calls and voice messages in a pleasant manner and handle patient needs expeditiously
Verify current informational statuses and collect insurance information, demographic information and signatures as needed

Qualification

Healthcare experienceMedical office proceduresComputer systems knowledgeBusiness office machinesProfessional telephone skillsGrammarPunctuationInterpersonal skills

Required

Minimum of two years' experience in healthcare setting
Knowledge of medical office procedures
Knowledge of computer systems and applications
Knowledge of grammar, spelling and punctuation
Skills in operating business office machines
Skills in answering the telephone in a professional manner
Ability to read, understand and follow oral and written instruction
Ability to establish and maintain working relationships with patients, employees and the public

Benefits

Medical, Dental and Vision Insurance
Generous PTO package and paid holidays
Company-paid life insurance and long term disability insurance
Ability to purchase accident insurance, short and long-term disability insurance.
Opportunities for internal training and development
Retirement Plan eligibility after one month of service with eligibility in company profit sharing

Company

OCC - Advanced Orthopedic & Sports Medicine Specialists

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Advanced Orthopedic and Sports Medicine Specialists is widely recognized as the regional leader in comprehensive orthopedic services.

Funding

Current Stage
Early Stage
Company data provided by crunchbase