Data Center & Route Switch Field Service Technician jobs in United States
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Acuative · 2 months ago

Data Center & Route Switch Field Service Technician

Acuative, the nation's leading independent provider of telecommunications field services, seeks a Field Service Technician. The successful candidate will spend the majority of their time covering the market area providing installation and maintenance services to voice and data networks, servers, computer systems, retail technology systems, and other network-based hardware.

Information Technology
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H1B Sponsor Likelynote

Responsibilities

Installation and maintenance of networking hardware including routers, switches, and WAP’s
Installation and maintenance of telephony equipment and circuits
Hardware break/fix support for Cisco UCS servers and Nexus switching equipment
Installation and support of retail technology systems – POS, Digital Signage, and Video Surveillance Systems
Circuit extensions and structured cabling
Site surveys and site audits
Maintain company vehicle, inventory, and tools to departmental standards
Accurately and timely submission of all job-related documents and deliverables

Qualification

CCT Data Center certificationCCT Route/Switch certificationNetworking hardware knowledgeCisco networking productsTelephony systems knowledgeBreak/fix supportCabling standards familiarityMicrosoft OfficePhysical installation skillsFollow documents

Required

Must have a clear driver's license (no more than 4 points)
Must have the Covid-19 vaccination
Willing to work mostly M-F with opportunity for overtime and call out pay after hours
Able to lift up to fifty pounds above head
Able to climb a ladder
Selected candidates must obtain Cisco CCT Route/Switch and CCT Data Center certifications within 90 days of employment at Acuative
Selected candidates will be required to attend a one week hardware training course at our Global Technology Center in Strongsville, OH

Preferred

Working knowledge of networking hardware and topologies
Familiarity with Cisco networking products and interfacing through Cisco CLI
Understanding of telephony systems (VOIP, PBX, Key Systems) with an ability to provide hands-on hardware and troubleshooting support
Knowledge of computing systems hardware with the ability to provide break/fix support for desktop PC and/or servers
Physical installations of a wide variety of hardware including routers, switches, WAPs, servers, POS systems, digital signage systems, and associated peripheral equipment
Ability to provide configuration support for a variety of technology platforms through console and remote applications
Experience with LEC circuit identification and extensions
Familiarity with cabling standards and the ability to pull and terminate cabling in a variety of customer environments
Ability to operate basic power tools – drills, saws, etc
Work on ladders and lifts where required
Working knowledge of Microsoft Office applications (Excel & Word)
Ability to follow detailed job documents
Must be willing to travel within assigned region to meet customer SLAs
On-call, after hours, and weekend work may be required
Must possess a valid drivers' license with good driving record

Benefits

Company vehicle
Gas card for vehicle
Inventory
Training
Paid training includes two certifications CCT Data Center and CCT Route/Switch, which comes with a dollar per hour increase.
Guaranteed forty (40) hours of pay per week even if not dispatched for forty hours.
Full week of paid training

Company

Acuative

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Acuative simplifies the entire process of managing your technology.

H1B Sponsorship

Acuative has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2024 (1)
2023 (2)
2022 (2)

Funding

Current Stage
Late Stage

Leadership Team

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Patrick Danna
CFO
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Company data provided by crunchbase