Customer Service Representative jobs in United States
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Georg Fischer · 4 hours ago

Customer Service Representative

Georg Fischer is a leading provider of smart and sustainable solutions for the efficient use of water in buildings. The Customer Service Representative is responsible for managing customer interactions, processing purchase orders, and providing support to the sales group while ensuring a positive customer experience.

AutomotiveIndustrial EngineeringManufacturingMechanical Engineering

Responsibilities

Accurately Processes incoming customer purchase orders for customer base - manual and EDI
Manages all incoming calls and requests for specific customer base in a very positive, customer centric manner
Processes all research and credit memo requests for customer base
Provides inside support to Uponor sales group as well as collaboration and assistance within the customer service dept
Seeks out opportunities to contribute to the business success through proactive involvement in team initiatives

Qualification

Oracle ERPCustomer interactionCommunication skillsProblem solvingMulti-taskingOrganization skillsPositive attitude

Required

Requires a High School Diploma or equivalent
Excellent communication, organization, and problem solving skills
Two years daily customer interaction in a professional role, either face to face or over the phone
Ability to maintain a positive attitude in a fast-paced, multi-task environment

Preferred

Associates degree
Experience and knowledge of Oracle ERP systems, specifically Order Management

Benefits

Best-in-class health benefits (medical, dental, vision)
160 hours paid time off (combination of PTO and Employee Safe and Sick Time accruals- MN Based Employees)

Company

Georg Fischer

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Georg Fischer is an engineering focused firm that into providing solutions in pipping systems, automotive and machining.

Funding

Current Stage
Public Company
Total Funding
unknown
2003-06-13IPO
2000-01-01Acquired

Leadership Team

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Sanna Sormaala
Vice President, Finance and Business Control
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Chrissie Walsh
Regional Head of Environmental Sustainability - Americas
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Company data provided by crunchbase