Hotel Monteleone · 14 hours ago
Reception Agent AM and PM shifts to include weekends and holidays
New Orleans, LA
Full-time
Onsite
Entry Level
1+ years expHotel Monteleone is seeking a Reception Agent to join their team. The role involves greeting guests, managing room assignments, and handling inquiries related to hotel services and reservations.
HospitalityLeisureTravel
Responsibilities
Greet, register and assign rooms to guests
Issue room keys and escort instructions to Bellman
Date stamps, sort and rack incoming mail and messages
Transmit and receive telephone messages
Answer inquiries pertaining to hotel services; registration of guests; and shopping, dining, entertainment and travel directions
Keep records of room availability and guests' accounts
Compute bill, collect payments and make change for guests
Make and confirm guest reservations
Post charges such as room, food, liquor or telephone to ledger
Other duties as assigned
Qualification
Required
Effectively communicate and interact in English with people from diverse backgrounds
Speak effectively before groups of customers or associates of the hotel
Add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
Compute rate, ratio and percent
Apply common sense understanding to carry out instructions furnished in written, oral or diagram form
Regularly lift and/or move up to 50 pounds
Occasionally lift and/or move up to 100 pounds
Regularly stand, walk, use hands to fingers, handle or feel, reach with hands and arms and talk or hear
Occasionally stoop, kneel, crouch or crawl
Safely navigate multiple flights of stairs
Available to work a full-time, flexible (AM or PM) shift, Monday - Sunday including holidays
A high school diploma or general education degree (GED)
One (1) year of customer service experience
Company
Hotel Monteleone
Hotel Monteleone is a hospitality company specializing in suites, ballrooms, and reception rooms.
201-500 employees
Funding
Current Stage
Growth StageRecent News
2024-11-24
Company data provided by crunchbase