Sallie Mae · 9 hours ago
Senior Manager, Vendor Management
Indianapolis, IN
Full-time
Hybrid
Senior Level
5+ years expSallie Mae is dedicated to empowering students on their educational journey. The Senior Manager, Vendor Management will be responsible for building and maintaining relationships with agencies, ensuring compliance with agreements, and optimizing performance through evaluations and risk management.
Financial ServicesHigher Education
Responsibilities
Develop and maintain strong relationships with agencies, serving as the primary point of contact for agency-related matters
Collaborate with agencies to understand their capabilities, align expectations, and build partnerships based on mutual trust and transparency
Conduct regular agencies performance evaluations and provide feedback to drive continuous improvement
Assign monthly recovery goals for all agencies
Implement risk mitigation strategies, agency risk assessments, and ensure adherence to risk management policies and procedures
Qualification
Required
Strong knowledge of collections laws, regulations, and industry best practices
Experience with collections through litigation
Demonstrated history of effectively managing collections operation and maximizing recovery rates
Excellent analytical and critical thinking skills, with the ability to interpret data, identify trends, and develop effective strategies
Strong leadership abilities in fostering collaboration and trust
Excellent communication and negotiation skills, with the ability to convey requirements, expectations, and feedback with agency leadership
Ability to prioritize and manage multiple agency relationships and projects simultaneously
Familiarity with legal and regulatory requirements related to vendor management
Sound knowledge of vendor management principles, best practices, and industry trends
Preferred
Bachelor's degree in business administration, supply chain management, or a related field
5+ years of experience in vendor management, procurement, or related roles
2+ years of legal collections experience
Benefits
Competitive base salaries
Bonus incentives
Generous PTO, Floating Holidays and 12 Federal Holidays observed
Support for financial-well-being and retirement 401k with employer match
Comprehensive medical, dental, vision, hospital indemnity, critical illness, pet insurance and more
Employer paid short-term/long-term disability and basic life insurance
Flexible hybrid working arrangements.
Paid parental leave and adoption reimbursement programs
Free access to on-site staffed fitness centers (in Delaware) and gym subsidy (for locations outside Delaware)
Confidential counseling support (EAP), Health Advocacy services and Wellness program with financial incentives
Tuition Reimbursement and Family Scholarship Programs
Career development and training opportunities
Company
Sallie Mae
Sallie Mae is an American corporation that originates, services, and collects student loans.
1001-5000 employees
H1B Sponsorship
Sallie Mae has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (3)
Funding
Current Stage
Public CompanyTotal Funding
unknown1983-09-30IPO
Leadership Team
Jonathan Witter
Chief Executive Officer
Munish Pahwa
EVP, Chief Risk Officer (CRO)
Recent News
2026-01-23
Company data provided by crunchbase