American University · 10 hours ago
Academic Program Coordinator, PGE
Main Campus (Washington, DC)
Full-time
Hybrid
Mid Level
$26.47/hr - $29.51/hr
3+ years expAmerican University is a student-centered research institution located in Washington, DC, with highly-ranked schools and colleges. The Academic Program Coordinator supports the department leadership team by coordinating the graduate programs administered by the department and assists with other department activities, including outreach and events.
Higher Education
Responsibilities
The Academic Program Coordinator works closely with the Office of Graduate Enrollment Management (Admissions) in supporting high-touch recruiting activities, coordinating application faculty file review, and engaging with admitted students
The position assists Graduate Admissions with several recruiting events each year and coordinates outreach efforts according to specific program goals
They respond to prospective and admitted student email inquiries and are the department contact point for all prospective and admitted graduate students and in that role, they provide targeted support by highlighting available opportunities and resources and serving as the liaison between students, faculty, various SIS and AU support offices, and alumni
This position provides support to student associations and clubs; collects and shares program feedback from students with department leadership and coordinates the application and awarding processes for scholarships, awards, and other student support payments
The Academic Program Coordinator supports department initiatives to foster an inclusive environment, especially for students from historically underrepresented groups, collaborates with the Office of Career Development to maximize student career opportunities and placement, and actively participates in student retention efforts
The Academic Program Coordinator executes department-level admission and graduate student events that support department goals, including engaging alumni for students’ career and intellectual development
The position provides staffs SIS Orientation and Grad Day and represents the programs at admissions events and other welcome activities
This position executes program and department-level events, meetings, and programming by handling logistics which may include, booking rooms, catering, set-up, coordinating speakers, tracking individual event budgets, day-of support, and other needs, as they arise and depending on the event
These functions may be performed independently or in collaboration with the SIS Events team
This position also helps publicize program and department events
The Academic Program Coordinator maintains and updates the department and graduate program websites and marketing materials
They leverage the department’s social media (if applicable) or other available tools to promote the department’s programs and to build/maintain a network with students, alumni, and faculty
The position maintains constant, effective communication with both internal and external offices regarding the department programs, benchmarks periodically, and administers the program’s listserv(s) and email accounts
The Academic Program Coordinator also facilitates connection to program alumni by tracking and updating contact information, creating opportunities for alumni to connect with current students, and inviting alumni to program events
This position supports the Department Manager with tracking and reporting systems and other knowledge management tools (e.g., Sharepoint)
The Academic Program Coordinator collects, analyzes, and reports data using tools such as Excel and Qualtrics, for purposes of assessment and strategic planning
They may represent the department or program staff on SIS, AU or departmental committees or task forces, as necessary
The position also serves as a backstop for other Academic Program Coordinators as necessary
This position may be responsible for the supervision of Federal Work Study students and/or student wage employees assigned to the program
Qualification
Required
Bachelor's degree
3 - 5 years of relevant experience
Strong administrative experience, including project management, analytical, and problem-solving skills
Skill using Microsoft Office suite including Word, PowerPoint and Excel to develop and maintain databases, develop briefings, presentations and reports and conduct data analysis
Exemplary time management and multi-tasking skills
Exemplary organization skills
Exemplary written and verbal communication skills, including careful attention to accuracy and detail
Excellent interpersonal skills and strong team-oriented mindset
Ability to provide high levels of customer service and exercise tact and diplomacy while interacting with students, faculty, university staff and peers on sensitive and confidential matters
Knowledge of major social media platforms
Intercultural sensitivity and competence dealing with diverse populations
Preferred
4 - 6 years of relevant experience
Experience in a higher educational setting preferred
Familiarity with survey applications (Survey Monkey/Qualtrics), data reporting systems such as Microstrategy BI preferred
Skill using CommonSpot, InDesign and/or Photoshop for web design and marketing a plus
Benefits
AU offers a competitive benefits package.
Company
American University
American University's historic academic strengths are rooted in social responsibility and our dedication to cultural and intellectual diversity.
1001-5000 employees
H1B Sponsorship
American University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (20)
2023 (7)
2022 (17)
2021 (9)
2020 (18)
Funding
Current Stage
Late StageLeadership Team
Rodrigo Yepez-Lopez
Co-founder of Legal Haven
Katie Benoit
Interim Deputy Athletic Director/Chief Operating Officer/Senior Woman Administrator
Recent News
News is my Business
2024-03-04
PR Newswire
2023-12-12
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