Fisher Group · 1 day ago
Seasonal Customer Service Associate
Peru, IN
Full-time
Onsite
New Grad, Entry LevelFisher Group: A Marketing.com Company is expanding rapidly and seeks a Seasonal Customer Service Associate. This role serves as a liaison between team members, customers, sales, and manufacturing departments, focusing on production coordination and customer relationship management.
Information Technology
Responsibilities
Assist the sales representative with all internal responsibilities, which include
Write up request for estimate form or print out estimate from job ticket and submit for Pricing
Write up “Was – is” estimate form
Contact customers with pricing, as well as any issues and /or status of their job
Enter jobs into the system
Create Ink request cards
Place the job into Prepress
Request all paper stock cards in the system
Create any Purchase Orders for outside vendors related to the project
Write up any items needed to be purchased for the job
Send proofs to the customer or give them to the sales rep to deliver
Maintain contact with outside vendor(s)
Communicate with Supervisors on the status of your jobs
Communicate with Shipping department
All other duties as assigned
Qualification
Required
Some college required; bachelor's degree preferred
Experience, preferred in the Print industry
Requires of color vision
Preferred
Experience with Direct Mail and USPS requirements in commercial printing
Strong Microsoft Office Suite skills (Excel, Outlook, Word)
Strong understanding of the Printing industry - print process/how it operates; product flow and supply chain logistics as they relate to printing production
Strong organizational, analytical, project management and problems solving skills
Benefits
Medical
Dental
Vision
Life insurance
Short & long-term disability
401k
PTO
Company-paid holidays
Company
Fisher Group
Fisher Group is a provider of web printing and mailing services and account management.
Founded in 1958
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Susan Russell
Chief Financial Officer
Recent News
Corridor Business Journal
2025-02-19
Company data provided by crunchbase