Sampson Regional Medical Center · 3 days ago
Imaging Service Engineer III
Clinton, NC
Full-time
Onsite
Senior Level
5+ years expSampson Regional Medical Center is seeking an Imaging Service Engineer III who possesses strong expertise in electromechanical systems and imaging technologies. The role involves troubleshooting, repairs, and maintenance of medical imaging equipment while ensuring effective communication with clinical leadership and adherence to safety standards.
Health CareHospitalWellness
Responsibilities
Conducts troubleshooting and repairs at the block circuit and component levels, both independently and under service management supervision. Additionally, perform installations, calibrations and planned maintenance in accordance with service management guidelines
Interpret and follow signal flow using blueprints, schematics, and wiring diagrams with strong system troubleshooting skills
Demonstrate a solid understanding of clinical applications and image quality standards related to medical imaging equipment
Manage OEM-mandated equipment updates and upgrades, ensuring all work is accurately documented in RENOVO's CMMS
Proper use of hand tools and test equipment: multimeter, dosimeter, oscilloscope, service software and keys, invasive & non-invasive imaging test devices, hand and power tools, AC line analyzer and phantoms
Collaborates regularly with clinical leadership to provide updates on imaging device service status, action plans, and progress, ensuring clear communication and responsive support to meet clinical needs and enhance customer satisfaction
Solves most service issues without escalation, consults with senior imaging on complex problems
Perform after-hours service as needed and respond to emergency service calls on weekends
Participate in shift scheduling and be available for reasonable travel as required
Carry out additional duties as assigned by the supervisor
Qualification
Required
Demonstrates comprehensive knowledge of diagnostic imaging equipment and underlying principles, along with a solid understanding of general patient care devices, including the ability to effectively operate and explain the use of supported systems
In-depth understanding of clinical terminology, anatomy, and physiology
Strong organizational skills with the ability to manage multiple priorities effectively
Excellent written and verbal communication skills are essential
Associate's degree in biomedical or Electronics Technology preferred; equivalent education will be considered
Minimum of five (5) years of experience in servicing and maintaining medical imaging equipment and successful completion of Basic Level I and Level II Imaging Equipment Service Training through an accredited Independent Training Organization, Original Equipment Manufacturer, or equivalent military program preferred
Specialized in one or more imaging modalities or systems (Ultrasound, Fluoro, CR, DR, Cath, CT, MR) preferred; may be referred to as an expert in one or more supported modalities
Accountability – takes ownership of assigned work and responsibilities, follows through, and closes the loop
Communication – clearly expresses thoughts and ideas both in written and verbal communications, provides timely information
Financial Acumen – Considers financial impact of all decisions
Integrity – Can admit mistakes, is direct and truthful
Customer Service – demonstrates a 'customer-first' mentality, focused on meeting the needs of customers and captures feedback to make improvements
Priority Setting – Prioritizes assigned schedules and workload
Team Building – Mentors newer technicians, facilitates clear communication amongst the team, demonstrates care and respect for co-workers and colleagues
Regulatory – Comprehensive understanding of local and national public safety and regulatory agencies, specifically 21 CFR
Giving Feedback – Provides constructive feedback towards department goals and activities, helps to foster growth within the team
Must be physically able to balance, bend, climb, crawl, crouch, kneel, reach, sit, squat, stand, twist, and walk
Ability to mentally concentrate while being subject to stress, interruptions and changing work priorities
Must be able to work and follow OSHA guidelines while in a hazardous environment(s) such as electrocution potentials, mechanical energies, bloodborne/airborne pathogens, dust and inclement weather, marked changes in temperature and/or humidity, radiation, fumes/vapors, sharp instruments/tools, hazardous liquids, and operating devices
Must be able to hear speech, distinguish sounds, and speak
Must have near vision, far vision, depth perception, and be able to distinguish colors
Must have sensory ability to distinguish hot, cold, range of temperature, surfaces, fine motor skills, manual dexterity, and detect/distinguish odors
Must be able to carry or lift up to 50 pounds routinely (50% of the time) and on occasion (5% of the time) up to 100 pounds
Must be able to push or pull over 100 pounds frequently (20% of the time)
Responsible for maintaining a safe work environment for self, colleagues, patients, visitors, and medical staff by adhering to all relevant safety standards and protocols associated with assigned duties
Preferred
Associate's degree in biomedical or Electronics Technology preferred; equivalent education will be considered
Minimum of five (5) years of experience in servicing and maintaining medical imaging equipment and successful completion of Basic Level I and Level II Imaging Equipment Service Training through an accredited Independent Training Organization, Original Equipment Manufacturer, or equivalent military program preferred
Specialized in one or more imaging modalities or systems (Ultrasound, Fluoro, CR, DR, Cath, CT, MR) preferred; may be referred to as an expert in one or more supported modalities
Company
Sampson Regional Medical Center
Sampson Regional Medical Center provides acute care, outpatient surgery, critical care, women's health and children's services.
501-1000 employees
Funding
Current Stage
Late StageCompany data provided by crunchbase