Meyer · 5 hours ago
IT Support Technician
Stratford, CT
Full-time
Onsite
Entry Level
2+ years expMeyer is a family-owned company specializing in Workplace Solutions since 1915. They are seeking an IT Support Technician to provide first-line technical support to users, troubleshoot various IT issues, and maintain documentation within support systems.
Consumer GoodsCookingManufacturing
Responsibilities
Respond promptly to help desk tickets, phone calls, and emails
Troubleshoot common IT issues, including:
Password resets and account access
Printer setup and connectivity
Application errors and software usage
Perform basic hardware diagnostics and repairs (desktops, laptops, peripherals)
Assist with basic networking tasks such as connectivity checks and cable management
Document all support activities within the ticketing system
Provide on-site support at external locations when required
Apply and uphold information security best practices
Work a part-time schedule of 3 days per week, 8:30 AM–5:00 PM, with the potential to transition to full-time based on business needs
Qualification
Required
Minimum of 2 years of Help Desk or Technical Support experience
Strong understanding of IT fundamentals and troubleshooting methods
Familiarity with desktop support in a Windows environment
Basic knowledge of networking (IP addressing, Wi‑Fi troubleshooting)
Excellent communication and customer service skills
Ability to work independently and manage multiple tasks effectively
Valid driver's license and willingness to travel
Benefits
Competitive benefits to support your career, family, personal wellness, financial wellbeing, and retirement
Opportunity to collaborate with talented teams across multiple states
Inclusive and diverse work environment that fosters and encourages career development opportunities
A culture encouraging work life balance
Company
Meyer
Meyer operates as a cookware distributor with over 100 cookware brands.
201-500 employees
H1B Sponsorship
Meyer has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (1)
Funding
Current Stage
Growth StageLeadership Team
Stanley Cheng
CEO
Ann Hitchcock
Executive Assistant to Stanley Cheng CEO of Meyer Corporation
Recent News
2025-10-31
Company data provided by crunchbase