Apple · 3 days ago
AppleCare On-Device Quality & Automation Engineer
Austin, TX
Full-time
Onsite
Mid, Senior Level
3+ years expApple is a company known for its extraordinary products and customer experiences. They are seeking a Quality & Automation Engineer to join their AppleCare Product Ops team to ensure high-quality products and improve testing practices while collaborating with various teams.
AppsArtificial Intelligence (AI)BroadcastingDigital EntertainmentFoundational AIMedia and EntertainmentMobile DevicesOperating SystemsTVWearables
Responsibilities
You will participate in release of system improvements / new functionalities from Development to Production through effective quality and automation engineering
Encouraged to lead end to end test activities including test strategy, test process management, team coordination and communication, be able to determine test automation approach and scope for the project effort work with multi-functional teams to support each release project testing and post Release/Change review
You will develop test plans, facilitate creation of test cases, and test scripts on multiple projects of varying sizes and develop the automation stack in support of testing
Build tools and infrastructure to support GenAI integration for automation
You will build and maintain overall testing knowledge repository for the AppleCare Business Development team, continuously improve testing standard processes and methods, and report testing metrics including SLAs and indicators
Qualification
Required
BS degree in computer science or information management plus 3-5 years of related QA experience
3+ years of hands-on experience in test case scripting and quality and automation engineering
GenAI tools integration for automation
Hands-on development experience
Proven track record of driving quality automation, building tools and QA testing
Experience testing on macOS, iOS (mobile apps)
Must have a solid understanding of SQA methodologies and practices
Prior experience with leading QA efforts across multi-functional projects/teams is mandatory
Excellent verbal and written communication skills to effectively interact with multiple customers
Solid experience working with remote teams situated in different time zones (onsite & offshore teams)
Strong in analytical problem solving skills and looking beyond what's obvious
Proven bug detection and regression skills
Preferred
Experience with business use-case testing, SAP tools use, quality plan creation, debugging tools usage including Charles, sysdiagnose, accessibility testing
Cloud based technologies a plus
Company
Apple
Apple is a technology company that designs, manufactures, and markets consumer electronics, personal computers, and software.
10001+ employees
H1B Sponsorship
Apple has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6998)
2024 (3766)
2023 (3939)
2022 (4822)
2021 (4060)
2020 (3656)
Funding
Current Stage
Public CompanyTotal Funding
$5.67BKey Investors
Berkshire HathawayMicrosoftSequoia Capital
2025-05-05Post Ipo Debt· $4.5B
2025-01-16Post Ipo Debt· $0.31M
2021-04-30Post Ipo Equity
Leadership Team
Tim Cook
CEO
Craig Federighi
SVP, Software Engineering
Recent News
Venrock
2025-12-01
2025-09-25
Mac Daily News
2025-09-25
Company data provided by crunchbase