State Technical College of Missouri · 1 week ago
IT Technical Support I
Linn, MO
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrState Technical College of Missouri is seeking an IT Technical Support I to join their Information Technology team. This entry-level position is ideal for someone beginning their IT career who enjoys helping others and gaining hands-on experience in a professional environment.
EducationHigher EducationUniversities
Responsibilities
Provide front-line technical support for computers, printers, and mobile devices
Assist with installing and configuring hardware and software
Support classrooms, offices, labs, and conference rooms with technology needs
Help users learn how to use college technology systems
Troubleshoot basic network connectivity issues (wired and wireless)
Install and update operating systems and common applications
Assist with basic cabling and equipment setup
Work with the IT Help Desk and other IT teams to resolve issues
Help maintain inventory of IT equipment
Provide occasional evening or weekend support for campus events
Qualification
Required
Some experience or exposure to IT support, help desk, technical support, or customer service
Basic knowledge of Windows and/or macOS
Ability to troubleshoot common computer, printer, and peripheral issues
Willingness to learn network basics, software deployment tools, and campus systems, classroom and audio/visual technology
Strong customer service and communication skills
Ability to work independently and as part of a team
Preferred
Associate degree, technical certificate, or coursework in Information Technology or a related field
Previous experience providing technical support in an educational or office environment
Company
State Technical College of Missouri
State Technical College of Missouri is the premier public institution of technical education supporting economic development.
Founded in 1961
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase