PortSwigger · 1 day ago
Sales Engineer
Atlanta, GA
Full-time
Onsite
Entry, Mid Level
2+ years expPortSwigger is a company known for its Burp Suite tool, widely used for web security by major organizations. They are looking for a Sales Engineer to provide technical guidance and support to customers, ensuring a smooth transition from sales to success while driving enterprise growth in the US market.
Cyber SecurityInformation TechnologySecuritySoftware
Responsibilities
Provide expert technical guidance to prospective customers
Manage proof-of-concept (PoC) engagements
Deliver outstanding technical demonstrations
Address complex queries from customers
Provide insights that shape the future of PortSwigger's products
Run technical demos and communicate the technical value of products to stakeholders
Troubleshoot and resolve technical challenges for customers
Seek customer feedback and relay insights to product teams
Tailor engagements to different customer personas
Develop pre-sales strategies with sales teams
Train sales representatives on product features and technical aspects
Qualification
Required
Strong domain knowledge, with a passion for becoming a subject matter expert in PortSwigger's solutions
Ability to run technical demos, lead PoC engagements, and communicate the technical value of our products to different stakeholders
Technical versatility, including a strong understanding of CI/CD pipelines, automation tools, and secure software development principles
Ability to troubleshoot and resolve technical challenges, ensuring smooth customer experience
Proactively seeks customer feedback and relays structured insights to product teams to improve user experience
Able to tailor engagements to different customer personas, ensuring relevance and value in every interaction
Strong customer-facing skills, including clear communication, empathy, and problem-solving to convey technical concepts effectively
Works closely with sales teams to develop pre-sales strategies that align with customer needs and deal sizes
Supports internal teams by training sales representatives on product features and technical aspects
Thrives in high-performance group environments, supporting others and fostering a culture of teamwork
Expectation management is key—you know how to set realistic timelines and deliverables, ensuring customers and internal teams are aligned
2-5 years of experience in a technical sales, solutions consulting, or pre-sales engineering role
Experience in roles such as Solutions Architect, Technical Account Manager (TAM), Technical Solutions Consultant, or Technical Support is highly desirable
Experience working with on-premise and hybrid software environments
Experience in communicating complex technical topics to both technical and non-technical stakeholders
Experience in delivering effective sales enablement improvements; creating and delivering training, improving workflows, and creating reusable resources such as PoC templates, demo scripts, and technical videos
Experience with low-touch onboarding approaches to ensure smooth customer transitions with minimal intervention
Benefits
We provide a high-autonomy, high-trust environment where you can drive your own professional and personal development
You'll have the opportunity to work with a best-in-class product and directly impact customers' success
We foster a collaborative and inclusive workplace, where ideas and innovation thrive
Company
PortSwigger
PortSwigger Burp Suite is the leading toolkit for web application security testing.
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$112.11MKey Investors
Brighton Park Capital
2024-06-27Private Equity· $112.11M
Recent News
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