Jobs via Dice · 16 hours ago
IT Technical Support Specialist(Hybrid)
Milledgeville, GA
Full-time
Hybrid
Mid Level
3+ years expGSK Solutions Inc. is a premier information technology services company dedicated to delivering exceptional consulting solutions. The IT Technical Support Specialist will provide user support, troubleshoot issues, and manage IT systems, ensuring operational efficiency and employee productivity.
Computer Software
Responsibilities
Install, configure, and support workstation software, hardware, printers, and phones
Analyze staff needs, identify vulnerabilities, and boost efficiency and accuracy
Execute systems and network design, documentation, implementation, testing, and administration, and ensure components meet business needs and work together seamlessly
Implement applications and software upgrades and troubleshoot any performance issues
Train employees in using software and hardware, and provide technical support when needed
Qualification
Required
Knowledge of troubleshooting MS Office 365, VPN, Adobe, McAfee, LogMeIn, encryption, etc
Ability to troubleshoot computer peripheral devices: printers, scanners, MDF, monitors, keyboard, mice etc
Experienced in troubleshoot issues on end user computing devices, including desktops, laptops, and Surface Pros
History of working in an Active Directory domain environment
Proficient at software installs and troubleshooting
Some networking knowledge, along with the ability to troubleshoot network issues from the command line
Company
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase