Engagement Specialist jobs in United States
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Ruvixx, Inc. · 22 hours ago

Engagement Specialist

Ruvixx, Inc. is on a mission to protect the digital integrity of businesses worldwide. They are seeking an Engagement Specialist to lead customer interactions and drive engagement strategies in the fight against digital piracy across the MENA region.

Big DataBusiness IntelligenceEnterprise SoftwareIntellectual Property
Hiring Manager
Paulo Catti Granella
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Responsibilities

Lead engagement and build relationships with customers across the MENA region, driving compliance conversations and negotiations
Analyze complex investigation data to identify trends, generate actionable insights, and inform campaign strategy, while ensuring CRM data integrity
Own the lead development process, refining and implementing strategies to identify and qualify new compliance opportunities
Develop and maintain comprehensive campaign documentation and playbooks to ensure process consistency and scalability
Provide strategic analysis and reporting to stakeholders on campaign performance and evolving business needs

Qualification

Customer engagementData analysisCRM platformsMS ExcelSoftware license complianceAutonomous workNegotiation skillsMentoring

Required

Candidates must currently reside within the MENA (Middle East & North Africa) region to be considered for this role
3+ years of professional experience in a customer engagement, sales, account management, or business development role
Demonstrated experience using CRM platforms (e.g., Salesforce, HubSpot) to manage customer pipelines and report on metrics
Strong proficiency in MS Excel or equivalents (e.g., Google Sheets) for data analysis and reporting
Professional working proficiency in English, with excellent written, verbal, and negotiation skills
Proven ability to work autonomously, manage competing priorities, and take ownership of outcomes in a fast-paced environment

Preferred

Direct experience in software license compliance, anti-piracy, or intellectual property rights
A proven track record of meeting and exceeding performance targets
Experience in a role requiring investigative or analytical skills to solve complex problems
Experience mentoring junior team members is a plus

Benefits

Global Impact: Work on meaningful projects that have a tangible impact on businesses worldwide.
Career Growth: Take on a role with significant autonomy and the opportunity to help shape our engagement strategies.
Remote-First Culture: Enjoy the flexibility of working remotely while collaborating with a diverse and talented international team.
Innovative Environment: Be part of a forward-thinking team that values integrity and continuous improvement.

Company

Ruvixx, Inc.

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A better way to visualize and manage your IP and brand through data-driven insights and analytics.

Funding

Current Stage
Growth Stage
Company data provided by crunchbase