Roofstock · 7 hours ago
Hospitality Coordinator
Lincoln City, Oregon, United States
Full-time
Onsite
Entry Level
1+ years expRoofstock is a leading investment platform for single-family rental homes, aiming to transform the rental housing ecosystem. The Hospitality Coordinator will ensure homes are functional, clean, and stocked for guests, performing inspections, restocking supplies, and handling maintenance tasks to enhance guest satisfaction.
FinTechMarketplacePropTechReal EstateRental Property
No H1B
U.S. Citizen Only
Responsibilities
Conduct inspections of homes before and after guest stays to ensure they meet brand standards; document inspections and reports issues via our task management systems
Restock consumables and inventory supplies to maintain FCS readiness
Leave hospitality touches such as gifts and welcome notes for arriving guests
Handle basic maintenance tasks (e.g., lightbulb changes, TV resets, small repairs) and coordinate with the Maintenance team for larger issues
Support turnovers with tasks like bedmaking, resetting decor, tidying, and removing trash
Respond quickly to urgent in-stay needs or on-the-ground guest issues when dispatched
Track supply usage and flag homes with unusual patterns or repeated problems
Be a visible, professional presence in the field, supporting teammates and guests as needed including occasionally taking incoming phone calls/messages and making outbound calls/messages to guests and owners
Support Hospitality Managers with dispatching of field tasks during non-peak times of day
Primarily support the operations of your zone while being available to assist other zones as needed based on market need
Other duties as assigned
Qualification
Required
1+ years of experience in hospitality, property care, vacation rentals, or related field
Detail-oriented and highly reliable
Ability to follow checklists and brand standards consistently
Physically capable of lifting 25+ lbs and walking/standing throughout the day
Strong communication skills and service-minded attitude
Comfort using mobile apps and task tracking tools
Valid driver's license and reliable vehicle required
Able to work weekends, holidays, and on-call rotations
Benefits
Generous PTO Policy
12 Paid Holidays
Volunteer Time Off
Paid Parental Leave
401k Program
Wellness and home office/cell phone subsidies
Robust health, dental, vision insurance, and more
Company
Roofstock
Roofstock is an online marketplace for investing in leased single-family rental homes.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$365.25MKey Investors
SoftBank Vision FundSVB CapitalCanvas Prime
2022-03-10Series E· $240M
2020-11-09Series Unknown
2020-01-08Series D· $50M
Leadership Team
Gary Beasley
Executive Chairman + co-founder
Gregor Watson
Co-Founder & Chairman
Recent News
2025-12-26
vcnewsdaily.com
2025-12-26
vcnewsdaily
2025-12-01
Company data provided by crunchbase