Otsuka America, Inc. · 3 hours ago
Manager, IT Engineer II
Otsuka is a pharmaceutical company focused on creating innovative health solutions. They are seeking an IT Engineer II who will be responsible for the successful delivery of projects, translating requirements into actionable plans, and collaborating with various teams to design and implement enterprise technology solutions.
Consumer GoodsDietary SupplementsPharmaceutical
Responsibilities
Work with the IT Engineer III, Solution Architect, Platform Lead and Product Lead to translate business and functional requirements into well-architected technical solutions
Drive the design and the implementation of solution components that align with Otsuka’s enterprise architecture, data strategy, and security standards
Develop and configure systems across cloud (AWS, Azure), on-premises, and hybrid environments
Build automation scripts and reusable components to streamline deployments
Participate in code reviews, configuration management, and version control practices
Validate scalability, performance, and fault-tolerance of deployed systems
Collaborate with product owners, business analysts, architects, and QA teams to ensure alignment with project goals
Work within Agile/Scrum or hybrid delivery frameworks to support iterative releases
Manage/Contribute to technical deliverables and contribute to project documentation, timelines, and risk assessments
Coordinate with external vendors, managed service providers, and internal support teams
Provide clear, concise technical input in planning and status meetings
Maintain high availability of systems through proactive monitoring and issue resolution
Analyze incidents, perform root-cause analyses, and implement preventive measures
Apply observability tools (e.g. Splunk, Datadog, New Relic) for performance management
Automate infrastructure provisioning, deployment pipelines, and alerting systems to reduce manual interventions
Develop operational runbooks and participate in on-call rotations as needed
Contribute to disaster-recovery testing and business continuity planning
Ensure solutions comply with Otsuka’s cybersecurity, GxP, data-privacy, and regulatory requirements (e.g., GDPR, HIPAA)
Implement and enforce policies for identity and access management, encryption, and network security
Participate in internal and external audits, ensuring systems meet required documentation and traceability
Contribute to change control, configuration management, and vulnerability remediation activities
Participate in the evaluation of emerging technologies—cloud services, DevOps tooling, AI frameworks, and automation platforms—and recommend adoption strategies
Support proofs of concept (POCs) and pilot deployments for new tools or patterns
Collaborate on FinOps and cost-optimization initiatives to enhance efficiency
Promote standardization and reusability across platforms, applications, and processes
Contribute to best practices through documentation, mentoring, and internal community engagement
Maintain detailed records of configurations, workflows, and system changes in Otsuka’s knowledge base (e.g., Confluence, ServiceNow)
Create and maintain architectural diagrams, data flow documentation, and SOPs
Support training sessions or handovers to ensure continuity and operational readiness
Qualification
Required
6+ years of experience as IT Engineer. Pharmaceutical industry expertise is a plus but is not required
Strong analytical and systematic problem-solving abilities
Excellent communication skills, with the ability to explain complex topics to diverse audiences
Proficiency with modern IT tools and platforms such as: Cloud (AWS, Azure), DevOps (GitHub Actions, Jenkins, Azure DevOps), and Monitoring (e.g. Splunk, Datadog)
Understanding of Agile, DevOps, ITIL, and change-management methodologies
Customer-Focused: Anticipates user needs and delivers practical, value-driven solutions
Accountable: Owns technical deliverables and outcomes
Innovative: Challenges the status quo and champions new ideas
Collaborative: Builds strong partnerships across disciplines and cultures
Ethical: Demonstrates integrity and aligns with Otsuka's corporate values
Resilient: Adapts quickly to new challenges and shifting priorities
Global Environment: Ability to work in globally distributed teams
People Leadership: ability to lead a small team of IT engineers
Works independently under limited supervision to determine and develop approach to solutions
Coaches and reviews the work of less experienced colleagues; may manage projects / support processes
Bachelor's degree in Computer Science, Information Technology, Engineering, or related field (or equivalent experience)
Preferred
Experience in regulated or GxP environments preferred
Preferred certifications: Cloud (AWS, Azure), Infrastructure (Cisco, Microsoft, CITRIX), DevOps (Terraform, Kubernetes)
Benefits
Comprehensive medical, dental, vision, prescription drug coverage
Company provided basic life
Accidental death & dismemberment
Short-term and long-term disability insurance
Tuition reimbursement
Student loan assistance
A generous 401(k) match
Flexible time off
Paid holidays
Paid leave programs
Other company provided benefits
Company
Otsuka America, Inc.
For almost 100 years, Otsuka has been committed to creating innovative treatments that enhance and promote better health and overall well-being.
Funding
Current Stage
Growth StageRecent News
DelveInsight Business Research LLP
2025-04-29
2025-02-16
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