Roofstock · 9 hours ago
Service Technician
Charleston, South Carolina, United States
Full-time
Onsite
Mid Level
3+ years expRoofstock is the leading end-to-end investment platform for single-family rental homes, dedicated to making real estate investing accessible and simple. As a Service Technician for short-term rentals, you will ensure homes are functional, clean, and guest-ready while responding to urgent needs and performing routine maintenance tasks.
FinTechMarketplacePropTechReal EstateRental Property
No H1B
Responsibilities
Complete preventative and routine maintenance tasks, including HVAC troubleshooting, appliance repair, light plumbing and electrical work, and basic cable/Wi-Fi resets
Respond promptly to guest-reported issues during stays, resolving them quickly and professionally
Support turnovers and readiness work, including light patching, assembly, and touch-ups
Conduct property inspections to identify and document potential issues before they impact the guest experience
Coordinate with the Back of House Coordinator on inventory, work orders, vendor support, and scheduling
Communicate professionally with the Team Lead, Back of House and other local team members
Ensure documentation is accurate and submitted in a timely manner for each job completed
Follow brand and safety standards in every home
Collaborate with Hospitality Ops team members to ensure homes meet FCS expectations
Other duties as assigned
Qualification
Required
3+ years of maintenance experience, ideally in hospitality, vacation rental, or residential property management
Strong troubleshooting and problem-solving skills across multiple home systems
Familiarity with digital work order systems and mobile task apps
Valid driver's license and reliable transportation required
Calm, professional demeanor with a customer service mindset
Able to work evenings, weekends, and participate in on-call rotation
Comfortable with physically demanding work and frequent travel between homes
Preferred
HVAC Type II Certification preferred but not required
Benefits
Generous PTO Policy
12 Paid Holidays
Volunteer Time Off
Paid Parental Leave
401k Program
Health, dental, vision insurance, and more
Work & Wellness Stipend as $100/month for tools and equipment
Company
Roofstock
Roofstock is an online marketplace for investing in leased single-family rental homes.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$365.25MKey Investors
SoftBank Vision FundSVB CapitalCanvas Prime
2022-03-10Series E· $240M
2020-11-09Series Unknown
2020-01-08Series D· $50M
Leadership Team
Gary Beasley
Executive Chairman + co-founder
Gregor Watson
Co-Founder & Chairman
Recent News
2025-12-26
vcnewsdaily.com
2025-12-26
vcnewsdaily
2025-12-01
Company data provided by crunchbase