KMG Hotels · 3 days ago
Front Desk Agent PM
Leawood, KS
Full-time
Onsite
New Grad, Entry Level
$16/hr - $17/hrKMG Hotels is a premier lodging company that operates twenty-one hotels and is committed to providing excellent service to its guests. The Front Desk Agent PM is responsible for checking in customers, handling guest complaints, and providing information about on-site amenities to ensure a memorable guest experience.
HospitalityHotelLeisure
Responsibilities
Check in customers using computer programs and equipment and provide guests with directions to their room
Inform customers of all on-site amenities and any relevant information that is needed to use them
Handle and resolve guest complaints
Invoice and bill guests for their stay and services used
Communicate with guests to better understand their individual needs to provide them with the best service possible
Qualification
Required
A minimum of a high school diploma is often a requirement as a Hotel Front Desk Clerk, but some hiring managers may prefer a bachelor's degree
Relevant industries include sales, customer service and computers
Basic knowledge of computers is required as a Hotel Front Desk Clerk
Strong verbal and nonverbal communication skills are important as a Hotel Front Desk Clerk
Customer service skills are a requirement as a Hotel Front Desk Clerk
The ability to identify and overcome a problem can be useful in the Hotel Front Desk Clerk role
Preferred
Some hiring managers may prefer a bachelor's degree
Benefits
Uniform
Great room discount
Superb training
Company
KMG Hotels
KMG Hotels is a hotel management company that operates hotels and represents various franchises.
Founded in 2000
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase