ALO · 1 day ago
TechOps Intern
Beverly Hills, CA
Internship
Onsite
Intern
$45/hr - $50/hrALO is a company focused on mindful movement and enhancing lives through their practices. They are seeking a hands-on intern to support day-to-day technical operations across various teams, providing practical exposure to device lifecycle, store systems, and IT operations.
ApparelFashionTextiles
Responsibilities
Triage incoming tickets and incidents (password resets, account access, basic troubleshooting), escalate correctly, and document resolutions in the ticketing system
Provide in-person and remote support for Windows, macOS, iOS and Android devices used by store and corporate teams
Image, provision and recover devices; maintain asset tags and asset inventory records
Contribute to the knowledge base: write clear step-by-step articles for common fixes and onboarding checklists
Support store teams with hardware and software used in retail (POS terminals, tablets, kiosks, scanners) and help diagnose on-floor issues
Assist with inventory-related systems/processes and physical inventory tasks that intersect with technology (barcode scanners, mobile inventory devices)
Participate in store rollout/refresh activities and field verification of system changes
Support operational playbooks and store onboarding checklists as required
Assist Client Engineering with device provisioning and application packaging for MDM tools and enterprise self-service portals. Contribute to packaging, testing and publishing applications to the company self-service catalog
Support small deployments (app installs, configuration profiles), verify deployments on devices, and collect telemetry/feedback for engineering
Shadow IT Operations engineers on patching, monitoring, and routine maintenance tasks. Support automation and runbook updates
Assist with vendor coordination and billing, asset lifecycle tasks (receiving, image, staging, decommission), and system documentation
Help run basic system health checks, report anomalies, and take part in post-incident documentation
Qualification
Required
Technically curious student or early-career professional
Ability to support day-to-day technical operations across Help Desk, Retail Operations, Client Engineering, and IT Operations
Experience with Windows, macOS, iOS, and Android devices
Ability to triage incoming tickets and incidents
Experience with imaging, provisioning, and recovering devices
Ability to maintain asset tags and asset inventory records
Ability to write clear step-by-step articles for common fixes and onboarding checklists
Ability to support store teams with hardware and software used in retail
Experience with inventory-related systems/processes and physical inventory tasks
Ability to assist Client Engineering with device provisioning and application packaging
Ability to support small deployments and verify deployments on devices
Ability to shadow IT Operations engineers on patching, monitoring, and routine maintenance tasks
Ability to assist with vendor coordination and billing
Ability to help run basic system health checks and report anomalies
Company
ALO
We are ALO.
Founded in 2007
501-1000 employees
H1B Sponsorship
ALO has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (22)
2024 (3)
2023 (4)
2022 (4)
Funding
Current Stage
Late StageLeadership Team
Andrew Holland
General Counsel and Chief Legal Officer
Brittney Bohnert
Community & Partnerships Manager
Recent News
2026-01-16
Company data provided by crunchbase