Citizens · 7 hours ago
Sr Project Manager- Agile Delivery
Phoenix, AZ
Full-time
Hybrid
Senior Level
5+ years expCitizens is a company focused on advancing business and technology objectives in the Risk and Finance sector. The Project Manager will lead complex, cross-functional initiatives, ensuring alignment to scope, schedule, budget, and quality expectations while applying agile delivery practices.
BankingCredit CardsFinancial ServicesFinTechRetail
Responsibilities
Lead cross‑functional projects from initiation through deployment, ensuring alignment to scope, schedule, budget, and quality expectations
Oversee multidisciplinary teams and integrate business, technology, and vendor workstreams to achieve successful outcomes
Collaborate with project sponsors and business leaders to define goals, success metrics, and deliverables
Develop detailed plans, manage milestones and dependencies, and anticipate organizational impacts, including change‑management needs
Support agile or hybrid initiatives by facilitating core ceremonies, coaching teams on agile principles, clearing impediments, and partnering with Product Owners to maintain a prioritized backlog
Track and communicate performance using key agile metrics and promote transparency and continuous improvement
Build strong relationships across technology, operations, risk, product, and business teams
Provide timely, accurate, and executive-ready status reporting across all initiatives
Develop and maintain dashboards, KPIs, and summaries that communicate progress, risks, issues, and decision needs to senior leadership
Ensure consistent reporting cadences and promote transparency across teams
Identify and mitigate risks, issues, and interdependencies early
Lead resolution efforts, communicate impacts, and ensure consistent application of risk‑management practices across teams
Qualification
Required
Expertise project management methodologies and lifecycle delivery
Experience with Scrum, Kanban, and agile performance metrics
Strong ability to influence without authority and guide cross‑functional teams
Comfortable navigating ambiguity, complexity, and organizational change
Exceptional communication skills with an executive‑ready presence
Strong analytical and problem‑solving abilities, including using data to inform decisions
Proven experience driving operational efficiency and delivery maturity
Experience as a Scrum Master, Agile Lead, or similar role
5+ years of project management or Chief of Staff–type experience; ability to manage multiple initiatives
Excellent writing, presentation, and communication skills; high emotional intelligence and discretion
Ability to work independently in fast‑paced environments
Preferred
Bachelor's degree preferred (Business, Technology, Engineering, or related field)
Financial-services experience is a plus
Company
Citizens
At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do.
10001+ employees
H1B Sponsorship
Citizens has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$2B2025-02-26Post Ipo Debt· $750M
2024-07-09Post Ipo Debt· $1.25B
2014-09-23IPO
Leadership Team
Melisa Carrascoza
SVP, Business Banking Market Executive - New England South
Steve Kozek
Head of Commercial Excellence, Senior Vice President
Recent News
2026-01-22
Talk Business & Politics
2026-01-19
Company data provided by crunchbase