Family Dollar · 9 hours ago
FM Systems Manager
Chesapeake, VA
Full-time
Onsite
Senior Level
5+ years expFamily Dollar is responsible for managing the full portfolio of Facilities Management software systems. The FM Systems Manager will oversee project management for new systems implementations, manage vendor relationships, and ensure system usability improvements.
Retail
Responsibilities
Project Manager for new FM systems rollouts/implementations to a user base of over 20,000
Research and recommend new systems to replace existing systems
Partner with Procurement/Sourcing to evaluate, bid, and select new system provider based on system capabilities and costs
Identify and partner with all internal system stakeholders to ensure new system integration requirements are scoped, scheduled, and executed
Develop and execute the project management schedule for project integration, communications, training, testing, and rollout
Lead all cross-functional software implementation meetings
Develop all training material in partnership with system provider
Post system rollout, partner with stakeholders to identify opportunities to improve system usability, add new features, or enhance existing features
Document all enhancement requests and partner with stakeholders to prioritize enhancements based on business need
Manage relationships with all software system vendors for all system defects, enhancements, billing issues, and other issues as they arise
Managing all system users including adding and removing users and editing user permissions
Creating, editing, and deleting software system workflows based on business need
Adding or removing facilities/stores from systems
Independently identify opportunities to improve or automate processes
Communicate with all stakeholders about any enhancements, upgrades, or system outages
Provide training for new users or for all users for new features
Create ad hoc reports from within the system as requested
Qualification
Required
5+ years' experience as a facilities management software platforms manager
Experience building workflows within software systems or applications
Excellent communication skills
Project Management experience – communications, change management, financial planning, resource scheduling, feature prioritization, etc
Experience with one or more CMMS systems including Service Channel, Corrigo, Facilio, Maintenance Connection, Fexa, Maximo, et al
Ability to translate business needs into software feature enhancement requests
Financial acumen – track spend for all FM systems, prepare financial impact statements for FM leadership
Preferred
Experience with Retail, multi facilities management organization
Company
Family Dollar
When it comes to getting value for everyday items for the entire family in an easy to shop, neighborhood location, Family Dollar is the best place to go.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Macellum Capital Management
2025-03-26Private Equity
2025-03-26Acquired
1978-01-13IPO
Leadership Team
Dave Brewer
Director Store Operations, Human Resources
Recent News
MarketScreener
2025-11-19
2025-11-18
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