Lakeshore College · 6 hours ago
Financial Aid / Veterans Specialist
Cleveland, WI
Full-time
Onsite
Entry, Mid Level
2+ years expLakeshore College is seeking a Financial Aid / Veterans Specialist responsible for performing specialized work in financial aid with an emphasis on veteran benefits. The role includes advising students on financial aid processes, coordinating veteran benefits, and ensuring compliance with regulations while providing exceptional customer service.
Education Management
Responsibilities
Advise students regarding resolution of complex individual financial aid problems
Advise enrolled and prospective students concerning the financial aid process and financial planning of school-related expenses
Explain technical or complicated information concerning individual financial aid eligibility/awards in an informative and sensitive manner
Responsible for the authorization and release of financial aid in accordance with all regulations
Ensure that financial aid has been appropriately disbursed or credited based on the student status
Assist financial aid manager as needed
Assist in the development of office policies, procedures, and operational documents
Provide back up for assigned exit loan counseling
Serve as back up for communication generation
Serve as backup for submitting verification reporting
Serve as the college’s non-primary DPA
Import, export, and analyze data records using Serve as backup for monitoring incoming ISIRs for discrepancies and student outreach
Review each student aid recipient's academic performance and determine whether academic progress is being achieved and communicate results to internal and external customers
Analyze warning/probation/suspension/academic appeals and plans
Serve as backup for shared programs and consortium agreements for students and staff
Coordinate veteran’s benefits with financial aid by maintaining and amending awards
Monitor satisfactory academic progress and program graduates
Report necessary information to the Veteran’s Administration and students
Process/analyze information received and send enrollment certifications either electronically using software or by paper copy
Calculate supplemental stipend payment for chapter 33 Post 9/11 veterans
Determine eligibility for veteran priority registration
Research and keep abreast of new and changing federal and state regulations and programs by attending education opportunities
Maintain student files according to Veteran’s Administration regulations, work with program reviewers for federal and local audits
Maintain membership and participation in WACRAO; serve as designated user to Federal Army Tuition Assistance and Navy Tuition Assistance; serve as the College’s primary Certifying Official
Coordinate and maintain WI GI Bill program
Submit and maintain listing of new program information and program changes to the federal Veteran’s Administration
Complete required federal, state and local reports in a timely manner, such as state Veteran’s Administration forms
Collaborate with Student Billing regarding payments, refunds, and return of funds for federal and state Veteran’s Administration Benefits
Coordinate with required staff to receive and complete Department of Defense Memorandum of Understanding as well as Military Friendly School Survey within required timeframe
Qualification
Required
Associate degree from a regionally accredited college or university in a related discipline required
Two to three years of relevant occupational experience required
Knowledge of Lakeshore's mission, vision, and strategic direction
Proficient in Microsoft Office suite (Word, Excel, PowerPoint, Outlook, etc.)
Excellent written and verbal communication skills
Strong organizational and time-management skills
Effective interpersonal skills and customer service skills
Strong critical thinking and problem-solving skills
Adapt quickly to new and changing technology
Perform work accurately and thoroughly, with a high level of accountability and attention to detail
Work independently, as part of a team and/or with minimal supervision
Present self in a professional, ethical, and respectful manner at all times
Use discretion and maintain a high level of confidentiality
Prioritize and manage multiple projects or tasks, maintaining deadlines
Establish and maintain effective working relationships and relate successfully with staff, students and all stakeholders
Employment conditional on completion of a Background Information Disclosure (BID) with the results acceptable to the College
Preferred
Bachelor's degree preferred
Benefits
Competitive health, dental, and vision insurance
Up to $3,000 in tuition reimbursement annually | Professional development and growth opportunities
7.2% Wisconsin Retirement System (WRS) savings - matched dollar for dollar | 403(b) and 457 retirement savings options
College paid life and disability insurance | Health and dependent care Flex Spending Accounts
Onsite fitness center and walking path | Up to 8 weeks paid New Child Leave
Onsite wellness screenings I Relocation assistance available
Local discounts on food, entertainment, and events | Discounts on cell phone plans and rental cars
Common Read events | Culinary experiences from onsite emerging chefs | Identity theft protection
Dress for your day | Employee recognition and appreciation events
Campus closed six Fridays during the summer
Benefits begin the first of the month coinciding with or following hire.
Company
Lakeshore College
Lakeshore College is a school in Cleveland.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mike Grambow
Chief Information Officer
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